Seagate ST95005620AS manual Presales Support, Technical Support Warranty Service

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Customer Service Operations

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your "ST" model/product number available.

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate war- ranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery ser- vices labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx.

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. See www.seagate.com for the service center near you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Presales, Technical, and Warranty Support

 

 

Call Center

Toll-free

Direct dial

 

USA, Canada,

 

 

 

and Mexico

1-800-SEAGATE

+1-405-324-4700

 

Data Recovery Services

 

 

 

Call Center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-0143

+1-905-474-2162

1-800-475-0158

and Mexico

 

 

+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

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Momentus XT Product Manual, Rev. A

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Contents Momentus XT ST95005620AS ST93205620AS ST92505610ASRevision history Revision DateContents Momentus XT Product Manual, Rev. a List of Figures Page Introduction Standard modelsAbout the Serial ATA interface Drive specifications Specification summary tableYes requires Comreset from host after a hotplug event Solid State Hybrid feature Default logical geometryLBA mode Specifics of the Solid State Hybrid FeaturePhysical organization Physical characteristicsDrive specification Recording and interface technologyTypical seek times Seek timeStart/stop times Typical seek times ms ReadPower specifications Typical current profile Typical +5V only startup and operation current profileConducted noise Voltage toleranceActive mode Power-management modesPower management modes Idle modeEnvironmental specifications Acoustics Test for Prominent Discrete Tones PDTs Electromagnetic immunityReliability Radio frequency environmentsAgency certification Page China Restriction of Hazardous Substances RoHS Directive Environmental protectionEuropean Union Restriction of Hazardous Substances RoHS Corrosive environment Configuring and mounting the drive Handling and static-discharge precautionsConfiguring the drive Serial ATA cables and connectorsMounting dimensions-top, side and end view Drive mountingSerial ATA Sata interface Hot-Plug compatibilitySignal Serial ATA device plug connector pin definitionsSerial ATA connector pin definitions Pin Function DefinitionSupported ATA commands ATA-standard commands names Command code in hexATA-standard security commands Identify Device command Word Description ValueXx07H Description if bit is set to Bit Set Features command Set Features command valuesCode in features register A.R.T. command 3 S.M.A.R.T. commandsA.R.T. commands Web Seagate Technology support servicesWarranty Support Direct.seagate.com Spp.seagate.com Data Recovery Services Call Center Toll-free Direct dial Technical Support Warranty ServiceData Recovery Services Authorized Service Centers Presales SupportIndex ITE TPI Momentus XT Product Manual, Rev. a Page Seagate Technology LLC
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