Seagate ST9420AG manual ∙ Check for memory conflicts ∙ Check for viruses

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Marathon 420sl Installation Guide, August 1995

Check for memory conflicts.

Check for viruses.

During the FDISK program, you get an error message warn- ing of an attempt to write to track 0 or to the boot sector; the message may also suggest that a virus is present.

This occurs in systems having a virus-protection scheme that does not allow programs to modify the boot sector of the disc. See your system manual for details. To avoid the problem, run the system setup program and turn off the virus-protection option. Then exit system setup and run the FDISK and FORMAT programs. After all drive partitions are formatted, use the system setup program to turn virus protection on again.

During the FDISK program, the computer hangs or fails to create or save the partition record.

Check all cables.

The FDISK program on your DOS utilities diskette may be corrupted. Try running the program from a different diskette.

Check to see if you are using a version of MS-DOS prior to version 4.0. If so, upgrade to MS-DOS version 5.0 or later.

Try another drive type or translation geometry. Sometimes the host BIOS does not accept a particular translation geometry even though that geometry is listed as an option during system setup.

Make sure that the host adapter is not assigned an interrupt that is already in use by another device. Modify the interrupt jumpers if necessary.

During the FDISK program, the error message, “No Fixed Disk Present,” appears.

Check all cables.

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Contents Marathon 420sl ST9420A, ST9420AG AT Interface Drives Contents Read before you begin Configuring the drive Attaching cablesPin 1 Pin 20 removed Mounting the drive Configuring your computer Marathon 420sl Installation Guide, August Page Low-level formatting Formatting and partitioning the drivePartitioning High-level formatting Installation troubleshooting General troubleshooting proceduresPage Specific Troubleshooting Procedures Screen remains blank when you power up the computerAt startup, the message HDD controller failure appears ∙ Check for memory conflicts ∙ Check for viruses Page ∙ Check for viruses Compatibility notes Technical support services SeaBOARDLocation Telephone number Seagate’s internet connections Storing and shipping your drive Seagate 2.5-inch drive and approved packing materials