Seagate ST9420AG manual

Page 17

Marathon 420sl Installation Guide, August 1995

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Check the power supply.

Reboot the computer and make sure the drive spins up.

Verify the BIOS drive type.

Check for I/O address conflicts.

During high-level formatting, the drive keeps finding hard errors and reporting the following message: “Attempting to recover allocation units. . .”

This is normal with some versions of DOS. The drive will format normally. However, after formatting the drive, you may want to run a third-party surface-scan program to check for bad sectors.

During high-level formatting, the drive does not format to full usable capacity.

Verify the BIOS drive type. Your drive’s formatted capacity is limited to the capacity of the BIOS geometry you selected. If your BIOS does not offer a geometry that takes advantage of the full capacity of the drive, and a user-defined drive type is not available, use a third-party partitioning utility.

Run FDISK again and make the partitions smaller. Make sure you are using MS-DOS version 5.0 or later or equivalent.

At startup, the messages, “Disk Boot Failure,” “Non-System Disk,” or “No ROM Basic - SYSTEM HALTED,” appear.

Run the FDISK program and make sure the primary partition is marked active.

Check all cables.

Check your DOS version.

Reinstall the DOS system files onto the hard disc using the SYS command (see your DOS manual).

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Contents Marathon 420sl ST9420A, ST9420AG AT Interface Drives Contents Read before you begin Attaching cables Configuring the drivePin 1 Pin 20 removed Mounting the drive Configuring your computer Marathon 420sl Installation Guide, August Page Partitioning Formatting and partitioning the driveLow-level formatting High-level formatting General troubleshooting procedures Installation troubleshootingPage Screen remains blank when you power up the computer Specific Troubleshooting ProceduresAt startup, the message HDD controller failure appears ∙ Check for memory conflicts ∙ Check for viruses Page ∙ Check for viruses Compatibility notes SeaBOARD Technical support servicesLocation Telephone number Seagate’s internet connections Seagate 2.5-inch drive and approved packing materials Storing and shipping your drive