Seagate ST31000340SV manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support

 

Call Center

Toll-free

Direct dial

USA, Canada,

 

 

and Mexico

1-800-SEAGATE

+1-405-324-4700

Data Recovery Services

 

 

Call Center

Toll-free

Direct dialFAX

USA, Canada,

1-800-475-01435

+1-905-474-21621-800-475-0158

and Mexico

 

+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

Publication feedback survey

We are interested in your comments and suggestions regarding this publication. Please take a few minutes to participate in our survey at the following URL:

http://survey.seagate.com/survey/techpubs.nsf

Thank you for your time and comments.

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SV35.3 Series Serial ATA Product Manual, Rev. B

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Contents SV35.3 Series Serial ATA ST31000340SV ST3750330SV ST3500320SV ST3250310SVRevision history Revision DateContents SV35.3 Series Serial ATA Product Manual, Rev. B List of Figures Page Introduction About the Serial ATA interface Drive specifications Specification summary tablesDrive specification ST31000340SV ST3750330SV ST3500320SV System will display the warranty information for your drive Drive specifications summary for 250 Gbyte models Drive specification ST3250310SVTem will display the warranty information for your drive Default logical geometry LBA modeFormatted capacity Cylinders Read/write heads Sectors per trackPhysical characteristics Drive specificationRecording and interface technology Models ST31000340SV, ST3750330SV & ST3500320SV ST3250310SVSeek time Start/stop timesTypical seek times msec Read Write TB models GB modelsPower specifications DC power requirements Conducted noise Voltage tolerancePower-management modes Active modeIdle mode Sleep modeEnvironmental specifications Shock Operating shockNonoperating shock 4, 3 and 2 disc models Nonoperating shock 1 disc modelsAcoustics Electromagnetic immunityFluid Dynamic Bearing FDB motor acoustics Radio frequency environmentsReliability Agency certification Environmental protection China Restriction of Hazardous Substances RoHS DirectiveCorrosive environment SV35.3 Series Serial ATA Product Manual, Rev. B Configuring and mounting the drive Handling and static-discharge precautionsConfiguring the drive Serial ATA cables and connectorsMounting dimensions-top, side and end view Drive mountingSV35.3 Series Serial ATA Product Manual, Rev. B Serial ATA Sata interface Hot-Plug compatibilitySerial ATA device plug connector pin definitions Serial ATA connector pin definitionsSignal PowerPage Supported ATA commands Supported ATA commandsCommand name Command code in hex F6H E8H Identify Device command Word Description ValueXxxxH Xx3FH Description if bit is set to Bit Word Bit WordSet Features command Set Features command valuesF1 H 3 S.M.A.R.T. commands A.R.T. commandsCode in features register A.R.T. command SV35.3 Series Serial ATA Product Manual, Rev. B Internet Presales SupportTechnical Support Warranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dialFAX Index ITE Page SV35.3 Series Serial ATA Product Manual, Rev. B Page Seagate Technology LLC
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