Seagate ST3500320SV, ST31000340SV, ST3250310SV manual Internet, Presales Support, Technical Support

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5.0Seagate Technology support services

Online services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

SV35.3 Series Serial ATA Product Manual, Rev. B

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Contents ST31000340SV ST3750330SV ST3500320SV ST3250310SV SV35.3 Series Serial ATARevision Date Revision historyContents SV35.3 Series Serial ATA Product Manual, Rev. B List of Figures Page Introduction About the Serial ATA interface Specification summary tables Drive specificationsDrive specification ST31000340SV ST3750330SV ST3500320SV System will display the warranty information for your drive Drive specification ST3250310SV Drive specifications summary for 250 Gbyte modelsTem will display the warranty information for your drive Cylinders Read/write heads Sectors per track Default logical geometryLBA mode Formatted capacityModels ST31000340SV, ST3750330SV & ST3500320SV ST3250310SV Physical characteristicsDrive specification Recording and interface technologyTB models GB models Seek timeStart/stop times Typical seek times msec Read WritePower specifications DC power requirements Voltage tolerance Conducted noiseSleep mode Power-management modesActive mode Idle modeEnvironmental specifications Nonoperating shock 1 disc models ShockOperating shock Nonoperating shock 4, 3 and 2 disc modelsRadio frequency environments AcousticsElectromagnetic immunity Fluid Dynamic Bearing FDB motor acousticsReliability Agency certification China Restriction of Hazardous Substances RoHS Directive Environmental protectionCorrosive environment SV35.3 Series Serial ATA Product Manual, Rev. B Handling and static-discharge precautions Configuring and mounting the driveSerial ATA cables and connectors Configuring the driveDrive mounting Mounting dimensions-top, side and end viewSV35.3 Series Serial ATA Product Manual, Rev. B Hot-Plug compatibility Serial ATA Sata interfacePower Serial ATA device plug connector pin definitionsSerial ATA connector pin definitions SignalPage Command name Command code in hex Supported ATA commandsSupported ATA commands F6H E8H Word Description Value Identify Device commandXxxxH Xx3FH Bit Word Description if bit is set to Bit WordSet Features command values Set Features commandF1 H Code in features register A.R.T. command 3 S.M.A.R.T. commandsA.R.T. commands SV35.3 Series Serial ATA Product Manual, Rev. B Technical Support InternetPresales Support Data Recovery Services Call Center Toll-free Direct dialFAX Warranty ServiceData Recovery Services Authorized Service Centers Index ITE Page SV35.3 Series Serial ATA Product Manual, Rev. B Page Seagate Technology LLC