Seagate 7200.11 manual Seagate Technology support services, Internet, Presales Support

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5.0Seagate Technology support services

Online services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD(+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Barracuda 7200.11 Serial ATA Product Manual, Rev. B

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Contents Barracuda 7200.11 Serial ATA Revision Date Sheets affected or comments Revision historyContents Barracuda 7200.11 Serial ATA Product Manual, Rev. B List of Figures Page Introduction About the Serial ATA interface Drive specifications Drive specifications summary for 1000 and 640 Gbyte models Will display the warranty information for your drive Drive specifications summary for 320 and 160 Gbyte models Barracuda 7200.11 Serial ATA Product Manual, Rev. B Recording and interface technology Default logical geometryLBA mode Formatted capacityPhysical characteristics Seek timeTypical seek times msec Read Write Start/stop times Power specificationsDC power requirements Conducted noiseVoltage tolerance Sleep mode Power-management modesActive mode Idle modeEnvironmental specifications Operating vibration Nonoperating shock 1000 & 640 GB models320 & 160 GB models VibrationTest for Prominent Discrete Tones PDTs AcousticsElectromagnetic immunity Fluid Dynamic Bearing FDB motor acousticsElectromagnetic compatibility Safety certificationReliability Agency certificationKorean RRL Australian C-Tick N176FCC verification Environmental protection Corrosive environmentChina Restriction of Hazardous Substances RoHS Directive Handling and static-discharge precautions Configuring and mounting the driveSerial ATA cables and connectors Configuring the driveDrive mounting Mounting dimensions 1000 & 640 GB modelsMounting dimensions 320 & 160 GB models Hot-Plug compatibility Serial ATA Sata interfacePin Function Definition Serial ATA device plug connector pin definitionsSerial ATA connector pin definitions SignalSupported ATA commands Supported ATA commandsCommand name Command code in hex F4H Word Description Value Identify Device commandXx07H Bit Word Description if bit is set to Bit WordWord Set Features command values Set Features command3 S.M.A.R.T. commands M.A.R.T. commandsCode in features register A.R.T. command Technical Support Seagate Technology support servicesInternet Presales SupportWarranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dial Index ITE Page Barracuda 7200.11 Serial ATA Product Manual, Rev. B Page Disc Drive, Scotts Valley, California 95066-4544, USA