Seagate ST3120211AS, ST3120811AS Seagate Technology support services, Internet, Presales Support

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5.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Barracuda 7200.9 Serial ATA Product Manual, Rev. C

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Contents Barracuda 7200.9 Serial ATA Page Contents Barracuda 7200.9 Serial ATA Product Manual, Rev. C List of Figures Page Introduction About the Serial ATA interface Specification summary tables Drive specificationsDrive specification ST3160811AS ST3160211AS Drive specifications summary for 160 Gbyte modelsBarracuda 7200.9 Serial ATA Product Manual, Rev. C Drive specification ST3120811AS ST3120211AS Drive specifications summary for 120 Gbyte modelsBarracuda 7200.9 Serial ATA Product Manual, Rev. C Drive specification ST380811AS ST380211AS ST340211AS Drive specifications summary for 80 and 40 Gbyte modelsBarracuda 7200.9 Serial ATA Product Manual, Rev. C Cylinders Read/write heads Sectors per track 16,383 Default logical geometryLBA mode Formatted capacityRecording and interface technology Physical characteristicsStart/stop times Seek timeTypical seek times msec Read Write Power specifications Conducted noise Typical current profilesVoltage tolerance Sleep mode Power-management modesActive mode Idle modeEnvironmental specifications Nonoperating vibration AcousticsVibration Operating vibrationTest Description Performance level Reference standard Electromagnetic immunityReliability Radio frequency environmentsKorean RRL Safety certificationAgency certification Electromagnetic compatibilityFCC verification Environmental protectionEuropean Union Restriction of Hazardous Substances RoHS Corrosive environment Barracuda 7200.9 Serial ATA Product Manual, Rev. C Handling and static-discharge precautions Configuring and mounting the driveSerial ATA cables and connectors Configuring the driveDrive mounting Mounting dimensions-top, side and end viewBarracuda 7200.9 Serial ATA Product Manual, Rev. C Hot-Plug compatibility Serial ATA Sata interfacePin Function Definition Serial ATA device plug connector pin definitionsSerial ATA connector pin definitions SignalSupported ATA commands Supported ATA commandsCommand name Command code in hex F4H Word Description Value Identify Device commandXx07H Bit Word Description if bit is set to Bit WordSet Features command values Set Features commandM.A.R.T. commands 3 S.M.A.R.T. commandsCode in features register A.R.T. command Barracuda 7200.9 Serial ATA Product Manual, Rev. C Technical Support Seagate Technology support servicesInternet Presales SupportData Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call Center Toll-free Direct dial Index RRL Sata Barracuda 7200.9 Serial ATA Product Manual, Rev. C Page Seagate Technology LLC
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