Seagate ST3160211AS manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support
Call Center	Toll-free	Direct dial
USA, Canada,
and Mexico	1-800-SEAGATE	+1-405-324-4700
Data Recovery Services
Call Center	Toll-free	Direct dial	FAX
USA, Canada,	1-800-475-01435	+1-905-474-2162	1-800-475-0158
and Mexico			+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

38	Barracuda 7200.9 Serial ATA Product Manual, Rev. C

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Contents Barracuda 7200.9 Serial ATA Page Contents Barracuda 7200.9 Serial ATA Product Manual, Rev. C List of Figures Page Introduction About the Serial ATA interface Drive specifications Specification summary tablesDrive specifications summary for 160 Gbyte models Drive specification ST3160811AS ST3160211ASBarracuda 7200.9 Serial ATA Product Manual, Rev. C Drive specifications summary for 120 Gbyte models Drive specification ST3120811AS ST3120211ASBarracuda 7200.9 Serial ATA Product Manual, Rev. C Drive specifications summary for 80 and 40 Gbyte models Drive specification ST380811AS ST380211AS ST340211ASBarracuda 7200.9 Serial ATA Product Manual, Rev. C Default logical geometry LBA modeFormatted capacity Cylinders Read/write heads Sectors per track 16,383Physical characteristics Recording and interface technologyTypical seek times msec Read Write Seek timeStart/stop times Power specifications Voltage tolerance Typical current profilesConducted noise Power-management modes Active modeIdle mode Sleep modeEnvironmental specifications Acoustics VibrationOperating vibration Nonoperating vibrationElectromagnetic immunity ReliabilityRadio frequency environments Test Description Performance level Reference standardSafety certification Agency certificationElectromagnetic compatibility Korean RRLEuropean Union Restriction of Hazardous Substances RoHS Environmental protectionFCC verification Corrosive environment Barracuda 7200.9 Serial ATA Product Manual, Rev. C Configuring and mounting the drive Handling and static-discharge precautionsConfiguring the drive Serial ATA cables and connectorsMounting dimensions-top, side and end view Drive mountingBarracuda 7200.9 Serial ATA Product Manual, Rev. C Serial ATA Sata interface Hot-Plug compatibilitySerial ATA device plug connector pin definitions Serial ATA connector pin definitionsSignal Pin Function DefinitionCommand name Command code in hex Supported ATA commandsSupported ATA commands F4H Identify Device command Word Description ValueXx07H Description if bit is set to Bit Word Bit WordSet Features command Set Features command valuesCode in features register A.R.T. command 3 S.M.A.R.T. commandsM.A.R.T. commands Barracuda 7200.9 Serial ATA Product Manual, Rev. C Seagate Technology support services InternetPresales Support Technical SupportData Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index RRL Sata Barracuda 7200.9 Serial ATA Product Manual, Rev. C Page Seagate Technology LLC