Samsung HT-410HD instruction manual Before Calling for Service

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41P~76P(410HD)-GB 7/27/04 5:05 PM Page 70

Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

Check/Remedy

 

 

 

 

 

 

 

Disc tray does not open.

Is the power cord plugged securely into the outlet?

 

Turn off the power and then turn it back on.

 

 

 

 

 

 

 

Playback does not start.

Check the region number of the DVD.

DVD discs purchased from abroad may not be playable.

 

CD-ROMs and DVD-ROMs cannot be played on this DVD

 

player.

 

Make sure that the rating level is correct.

Playback does not start

Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

Play/Pause button is

Wipe the disc clean.

 

 

 

 

 

 

 

Sound is not produced.

No sound is heard during fast playback, slow playback, and step

motion playback.

 

Are the speakers connected properly? Is the speaker setup

 

correctly customized?

 

Is the disc severely damaged?

Sound can be heard only

When listening to a CD or radio, sound is output to the front

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

 

 

 

 

from a few speakers and

(Dolby Pro Logic II) on the remote control to use all six speakers.

not all six.

Make sure that the DVD disc is 5.1-CH compatible.

If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

center speaker and the front left and right speakers. Set C, SL,

 

and SR to SMALL.

 

 

 

 

 

 

 

Picture does not appear, sound

Was the DVD player suddenly moved from a cold place to a warm

is not produced, or the disc

one? When condensation forms inside the player, remove the disc

and let the player stand for 1 or 2 hours with the power on. (You

tray opens 2 to 5 seconds later.

can use the player again after condensation disappears.)

 

 

 

 

 

 

 

Dolby Digital 5.1 CH

Is there a "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital

Surround Sound is not

5.1 CH Surround Sound is produced only if the disc is recorded

with 5.1 channel sound.

produced.

Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

 

the information display?

 

 

 

 

 

 

 

Symptom

Check/Remedy

 

 

 

 

 

 

 

• Disc is rotating but no

Is the TV power on?

 

 

picture is produced.

Are the video cables connected properly?

• Picture quality is poor and

Is the disc dirty or damaged?

 

 

A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

 

 

 

 

 

 

The remote control does not

Is the remote control being operated within its operation range of

angle and distance?

 

 

work.

Are the batteries exhausted?

 

 

 

Have you selected the mode(TV/DVD) functions of the remote

 

control (TV or DVD) correctly?

 

 

 

 

 

 

 

 

Audio language and

Audio language and subtitles will not work for DVDs not containing

subtitles do not work.

them. And depending on the disc, they may work differently.

 

 

 

 

 

 

Menu screen does not appear even

Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

 

 

 

 

 

 

Aspect ratio cannot be

You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

changed.

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

ratio only. Refer to the DVD disc jacket and then select the

 

appropriate function.

 

 

 

 

 

 

 

 

Can't receive radio

Is the antenna connected properly?

 

 

broadcast.

If the antenna's input signal is weak, install an external FM

antenna in an area with good reception.

The main unit is not working.

 

 

 

 

 

 

 

 

 

 

Turn off the power and hold the

button on the main unit for

(Example: The power goes out or

longer than 5 seconds.

 

 

strange noise is heard.)

 

 

 

 

 

 

 

• The DVD player is not

Using the RESET function will erase all stored settings.

working normally.

Do not use this unless necessary.

 

 

 

 

 

 

 

While “NO DISC” message appears on the display of main unit, hold

The password for rating

the main unit's

button for longer than 5 seconds.INITIALIZE

level has been forgotten.

appears on the display and all settings will return to the default values.

Press the POWER button.

 

 

Using the RESET function will erase all stored settings.

 

 

Do not use this unless necessary.

 

MISCELLANEOUS

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Contents Digital Home Cinema System Class 1 Laser Product Safety Warnings PrecautionsContents Do not use the following types of disc Playable DiscsDisc Recording Format Copy ProtectionDescription Replace the battery Remove the battery Insert two 1.5V AAARange of Operation of the Remote Control Insert Remote BatteriesConnecting the Speakers Method 3 When you connect to DVI Video Method1 When you connect to Video OutWhat is DVI Digital Visual Interface? ScartSet the resolution switch to 576p480p Selecting ResolutionFM antenna connection AM antenna connectionPress AUX on the remote control to select AUX 1 or AUX Connecting External ComponentsPress the Power button to turn on the TV Power supplyPress TV/VIDEO button to select Video mode Press DVD button to select DVD/CD modePress OPEN/CLOSE button to open the disc tray Load a discs Disc PlaybackPress OPEN/CLOSE button to close the disc tray Disc terminologyPress the Remain button MP3 -CD PlaybackPress Each time the Remain button is pressedJpeg File Playback Jpeg Press Slide Mode buttonPress To skip to the next slide Press Cursor , , , buttons during playbackDivX Playback Fast/Slow Playback Displaying Disc InformationPress Info button Press Slow buttonRepeat Playback Skipping Scenes/SongsBriefly press Press Repeat buttonPress Info button twice Repeat Playback Angle FunctionPress Enter DesiredPress Enter button Zoom FunctionPress EZ View button Press the numeric buttons 1Press Info buttonPress Cursor , 3 buttons to move to Chapter display Press Cursor Press the numeric Buttons to selectUsing the Title Menu Using Disc MenuStop mode Press Menu button Press Menu button to exit the setup screen‘Setup’ and then Stop modePress Cursor Button to move toLetterbox Adjusting the TV Aspect Ratio Screen Size43 Pan&Scan Enter the password Then press Enter button Setting Parental Controls Rating LevelSetting the Password Setting the Wallpaper To Change the Wallpaper Setting the Wallpaper Jpeg DVD VCDPress Open Close to close the disc tray DVD Playback Mode AV Sync SetupPress the Menu button Press Cursor , buttons Press Return button to return to the previous levelSetting the Test Tone Setting the Speaker ModeStop mode, press Menu button Press Test Tone buttonSetting up the Speaker Delay Time Setting the Delay TimePress Cursor button Then press EnterPress Sound Edit button and then press Cursor Setting the Audio QualityEnter button Sound Field DSP/EQ Function Press Cursor , to adjust the ‘DRC’Stop mode, press Menu buttonPress PL II Mode button Dolby Pro Logic II ModeDolby Pro Logic II Effect Listening to Radio Presetting StationsPTY Program Type indication and PTY-SEARCH function About RDS broadcastingConvenient Functions To confirm the sleep timer setting, press Sleep buttonPress Sleep button Press Dimmer buttonPress the Mode button to make the TV TV Brand Code ListIndicator on the remote control flash When operating a TV with the remote controlBefore Calling for Service Handling discs SpecificationsDisc Storage Handling and Storing DiscsMemo