Seagate ST3400833ACE manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support
Call Center	Toll-free	Direct dial
USA, Canada,
and Mexico	1-800-SEAGATE	+1-405-324-4700
Data Recovery Services
Call Center	Toll-free	Direct dial	FAX
USA, Canada,	1-800-475-01435	+1-905-474-2162	1-800-475-0158
and Mexico			+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

40	DB35 Series 7200.2 Product Manual, Rev. D

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Contents DB35 Series Page Contents DB35 Series 7200.2 Product Manual, Rev. D List of Figures DB35 Series 7200.2 Product Manual, Rev. D Introduction DB35 Series 7200.2 Product Manual, Rev. D Drive specifications Specification summary tableDrive specifications for 500 and 400 Gbyte models Drive specification ST3500841ACE ST3400833ACEFollowing web Drive specifications for 300, 250, and 200 Gbyte models Drive specification ST3300822ACE ST3250824ACE ST3200827ACEDB35 Series 7200.2 Product Manual, Rev. D Drive specifications for 160, 120, and 80 Gbyte models Drive specification ST3160212ACE ST3120213ACE ST3802110ACEAccess the following web Formatted capacity Default logical geometryLBA mode Recording and interface technologyDB35 Series 7200.2 Product Manual, Rev. D Seek time Physical characteristicsStart/stop times Power specifications Conducted noise Typical current profileVoltage tolerance Idle mode Power-management modesActive mode Sleep modeEnvironmental specifications Vibration AcousticsNonoperating shock Operating vibrationReliability Electromagnetic immunityRadio frequency environments Electromagnetic compatibility Safety certificationAgency certification Korean RRLFCC verification Environmental protectionEuropean Union Restriction of Hazardous Substances RoHS Corrosive environment DB35 Series 7200.2 Product Manual, Rev. D Configuring and mounting the drive Handling and static discharge precautionsBreather filter hole precautions Breather filter hole locationDrive as master with a non-ATA-compatible slave Jumper settingsMaster/slave configuration Cable-select optionDrive mounting Ultra ATA/100 cableMounting dimensions-top, side and end view DB35 Series 7200.2 Product Manual, Rev. D ATA interface signals and connector pins ATA interfaceSupported ATA commands Command name Command code in hexF6H Write Sectors Without Retries 31H Write Sectors Extended 34H Identify Device command Word Description ValueXx07H Description if bit is set to Bit Word Set Features command 0CH 4 S.M.A.R.T. commands Code in features Register A.R.T. commandDB35 Series 7200.2 Product Manual, Rev. D Presales Support Seagate Technology support servicesInternet Technical SupportData Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call Center Toll-free Direct dial Index NumericsPage TMR DB35 Series 7200.2 Product Manual, Rev. D Page Seagate Technology LLC

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