Seagate ST31000640SS, ST3750630SS Seagate Technology support services, Internet, Presales Support

Page 75

10.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Barracuda ES.2 SAS Product Manual, Rev. E

71

Page 74 Page 76
Image 75
Page 74 Page 76
Contents ST31000640SS ST3750630SS ST3500620SS Barracuda ES.2 SASPage Contents Interface requirements Defect and error managementInstallation Seagate Technology support servicesScope Barracuda ES.2 SAS Product Manual, Rev. E Electromagnetic susceptibility Standards, compliance and reference documentsStandards Electromagnetic compatibilityCompliance Reference documents Barracuda ES.2 SAS Product Manual, Rev. E Barracuda ES.2 drive illustration General descriptionReliability Standard featuresMedia description PerformanceFactory-installed options Formatted capacitiesProgrammable drive capacity Barracuda ES.2 SAS Product Manual, Rev. E Seek performance Performance characteristicsInternal drive characteristics Access timeFormat command execution time minutes General performance characteristicsStart/stop time Prefetch/multi-segmented cache control Cache operationCaching write data Prefetch operation Unrecoverable Errors Reliability specificationsError rates Recoverable ErrorsPreventive maintenance Reliability and serviceSeek errors Interface errorsReporting control 4 S.M.A.R.TControlling S.M.A.R.T Performance impactTemperature Log Page 0Dh Predictive failuresThermal monitor Invoking DST State of the drive prior to testingDST failure definition ImplementationLog page entries Product warrantyShort test Function Code 001b Extended test Function Code 010bProduct repair and return information ShippingBarracuda ES.2 SAS Product Manual, Rev. E ST31000640SS DC power requirements Physical/electrical specificationsAC power requirements DC power requirementsST3500620SS DC power requirements ST3750630SS DC power requirementsCurrent profiles General DC power requirement notesPower sequencing Conducted noise immunityTypical ST31000640SS drive +5V and +12V current profiles Typical ST3500620SS drive +5V and +12V current profiles Power dissipationBarracuda ES.2 SAS Product Manual, Rev. E Environmental limits Temperature a. OperatingShock Relative humidityEffective altitude sea level a. Operating Shock and vibrationPackage size Packaged/product weight Drop height Corrosive environment Air cleanlinessVibration a. Operating-normal AcousticsX表示该部件（于同类物品程度上）所含的危险和有毒物质超出中国RoHS MCV标准所定义的门槛值。 Physical dimensions Mechanical specificationsDefect and error management Drive internal defects/errorsDrive error recovery procedures 108.29 SAS system errors Background Media ScanMedia Pre-Scan Idle Read After Write Deferred Auto-ReallocationDrive orientation InstallationAir flow CoolingGrounding Drive mountingBarracuda ES.2 SAS Product Manual, Rev. E Interface requirements SAS featuresDual port support Commands supported by Barracuda ES.2 SAS family drives Scsi commands supportedCommands supported by Barracuda ES.2 SAS family drives Commands supported by Barracuda ES.2 SAS family drives Commands supported by Barracuda ES.2 SAS family drives Inquiry data Mode Sense dataPage Mode Pages 2.1 ST31000640SS Mode Sense data2.2 ST3750630SS Mode Sense data 2.3 ST3500620SS Mode Sense data Miscellaneous operating features and conditions Miscellaneous featuresMiscellaneous status SAS physical interface Datum B Connector requirements Physical characteristicsElectrical description Pin descriptionsSAS pin descriptions Ready LED Out Signal characteristicsPower SAS transmitters and receiversEye masks Eye masks overview LED drive signalDifferential signals General interface characteristicsJitter tolerance masks Receive eye maskFrequency in kHz Peak-toSinusoidal JitterTransmitter signal characteristics Maximum allowable jitter Receiver signal characteristicsImpedance requirements Sheet 1 Impedance specificationsReceiver jitter tolerance Compliant jitter test pattern CjtpatTransmitter characteristics Impedance requirements Sheet 2Electrical TxRx connections = -5, 437dB Shows the zero-length test load Receiver characteristics Barracuda ES.2 SAS Product Manual, Rev. E Technical Support Seagate Technology support servicesInternet Presales SupportWarranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dial Index Page SAS See also cooling Page Seagate Technology LLC

ST31000640SS, ST3500620SS, ST3750630SS specifications

Seagate has been a leading name in the storage industry for decades, and its range of enterprise-class hard drives showcases advanced technologies and robust performance. The Seagate ST3750630SS, ST3500620SS, and ST31000640SS are three notable models that cater to the demands of data centers and enterprises. Each model is designed with specific features that enhance reliability and efficiency, making them suitable for various applications.

The Seagate ST3750630SS is a 750GB 15K RPM Serial Attached SCSI (SAS) drive. It boasts a high-performance architecture that allows for fast data transfer rates, making it ideal for high-load environments such as transaction processing and video streaming. This drive features an MTBF of 1.6 million hours, ensuring minimal downtime due to failures. It also employs advanced error recovery and data protection mechanisms, including error correction codes (ECC), to maintain data integrity.

Meanwhile, the ST3500620SS offers a capacity of 500GB with a spinning speed of 15K RPM as well. This drive utilizes the SAS interface, providing users with improved bandwidth and connectivity compared to traditional SATA drives. The ST3500620SS is designed with a focus on high availability, featuring a robust design that supports multiple workloads simultaneously. Its quick access times enhance overall system performance, making it a preferred choice for high-performance computing applications.

The ST31000640SS is another enterprise-class offering, delivering 1TB of storage capacity. Like its counterparts, this drive operates at 15K RPM and utilizes the SAS interface, facilitating fast data processing and retrieval. It also incorporates a dual-port design which allows for redundancy and failover capabilities. This feature is critical in enterprise environments where data access and uptime are paramount. The drive's design is optimized for durability and longevity, best suited for environments that require 24/7 operation.

All three Seagate drives feature advanced technologies such as dual-stage actuators and thermal write technology, ensuring improved read and write performance, along with reduced power consumption. Additionally, they are built to endure the rigors of enterprise workloads, including heavy I/O operations and high access demands.

In summary, the Seagate ST3750630SS, ST3500620SS, and ST31000640SS are exemplary models that reflect the company’s commitment to quality and performance in enterprise storage solutions. With their high speeds, reliability, and extensive features, these drives are well-equipped to meet the challenges of modern data-driven environments.
Top Page Image Contents