Seagate ST3450856FC Abort, Product warranty, Shipping, Product repair and return information

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The drive will report the failure condition and LBA (if applicable) in the Self-test Results Log parameter. The Sense key, ASC, ASCQ, and FRU are used to report the failure condition.

5.2.6.2.5Abort

There are several ways to abort a diagnostic. You can use a SCSI Bus Reset or a Bus Device Reset message to abort the diagnostic.

You can abort a DST executing in background mode by using the abort code in the DST Function Code field. This will cause a 01 (self-test aborted by the application client) code to appear in the self-test results values log. All other abort mechanisms will be reported as a 02 (self-test routine was interrupted by a reset condition).

5.2.7Product warranty

Beginning on the date of shipment to the customer and continuing for the period specified in your purchase contract, Seagate warrants that each product (including components and subassemblies) that fails to function properly under normal use due to defect in materials or workmanship or due to nonconformance to the applica- ble specifications will be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on your pur- chase documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. You can also determine remaining warranty using the Seagate web site (www.seagate.com). The drive serial number is required to determine remaining warranty information.

Shipping

When transporting or shipping a drive, use only a Seagate-approved container. Keep your original box. Seagate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran- sit. Contact your authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

Cheetah 15K.6 FC Product Manual, Rev. A

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Contents
ST3450856FC ST3300656FC ST3146356FC Cheetah 15K.6 FCPage Contents Interface requirements Defect and error managementInstallation Seagate Technology support services Cheetah 15K.6 FC Product Manual, Rev. a List of Figures Page Scope Cheetah 15K.6 FC Product Manual, Rev. a Standards Applicable standards and reference documentationElectromagnetic compatibility Electromagnetic susceptibilityEuropean Union Restriction of Hazardous Substances RoHS Ncits TR-20 Reference documentsCheetah 15K.6 FC Product Manual, Rev. a General description Media description Standard featuresPerformance Factory-installed optionsReliability Formatted capacitiesUser-installed accessories Internal drive characteristics Performance characteristicsSeek performance characteristics Access timeGeneral performance characteristics Format command execution time minutesStart/stop time Prefetch/multi-segmented cache controlCaching write data Cache operationPrefetch operation Error rates Reliability specificationsRecoverable Errors Unrecoverable ErrorsSeek errors Reliability and serviceInterface errors Preventive maintenance Controlling S.M.A.R.T 4 S.M.A.R.T Performance impact MillisecondsDetermining rate Reporting controlPredictive failures Thermal monitorParameter Code Description State of the drive prior to testingDrive Self Test DST DST failure definitionShort and extended tests Invoking DSTShort test Function Code 001b Extended test Function Code 010bAbort Product warrantyShipping Product repair and return informationCheetah 15K.6 FC Product Manual, Rev. a AC power requirements Physical/electrical specificationsDC power requirements DC power requirements for ST3450856FC model Gbit AmpsDC power requirements for ST3146356FC model Gbit Amps DC power requirements for ST3300656FC model Gbit AmpsPower sequencing General DC power requirement notesConducted noise immunity Current profilesTypical ST3450856FC current profiles Typical ST3300656FC current profiles Typical ST3146356FC current profiles ST3450856FC Power dissipationST3300656FC ST3146356FC TemperatureEnvironmental limits Effective altitude sea level Relative humidityShock and vibration ShockPackage size Packaged/product weight Drop height Recommended mounting Vibration Air cleanlinessAcoustics Corrosive environmentRoHS compliance statement Mounting configuration dimensions Mechanical specificationsCheetah 15K.6 FC Product Manual, Rev. a Drive error recovery procedures Defect and error managementDrive internal defects/errors Page Background Media Scan FC-AL system errorsDeferred Auto-Reallocation Media Pre-ScanIdle Read After Write Cheetah 15K.6 FC Product Manual, Rev. a Drive ID/option selection InstallationDrive orientation CoolingAir flow Drive mountingGrounding Cheetah 15K.6 FC Product Manual, Rev. a Fibre Channel link service frames FC-AL featuresLink services supported Type of frame Interface requirementsFC Scsi FCP response codes Function name Response code Fibre Channel task management functionsFibre Channel task management responses NPort login Plogi payload Bytes Fibre Channel port loginFibre Channel Process Login Fibre Channel port login acceptNPort Login Accept ACC payload Bytes Process Login Plri payloadFibre Channel fabric login Fibre Channel Process Login AcceptProcess Login Accept ACC payload Bytes Fabric Login Flogi payload BytesFabric Login Accept ACC payload Bytes Fibre Channel fabric accept loginFibre Channel Arbitrated Loop options Dual port supportFC-AL options supported Option SupportedSupported commands Command code Command name Scsi commands supportedVerify error recovery page 07h Cheetah 15K.6 FC Product Manual, Rev. a Temperature page 0Dh Cheetah 15K.6 FC inquiry data Bytes Data hex Mode Sense dataInquiry data Page Mode Data Header 000000 Cheetah 15K.6 FC Product Manual, Rev. a Miscellaneous features Miscellaneous operating features and conditionsSupported Feature or condition Miscellaneous statusPhysical description Physical characteristicsFC-AL physical interface Pin descriptions Connector requirementsElectrical description FC-AL transmitters and receivers FC-SCA pin descriptions Pin Signal name Signal typePin Signal name Signal type Fault LED Out PowerMotor start controls Enable port bypass signalsActive LED Out 11 SEL6 through SEL0 ID lines Parallel Enclosure Services Interface ESIHex Dec SettingArbitrated loop physical address Alpa values Device control codes Signal characteristicsTTL input characteristics FC Differential input LED driver signalsFC Differential output Receive eye diagram Eye diagram data values Link rate GHz Cheetah 15K.6 FC Product Manual, Rev. a Internet Seagate Technology support servicesPresales Support Technical SupportData Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Numerics IndexFAN Flogi Plogi Page See also cooling
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