24 | Medalist 1270 Installation Guide, July 1995 |
if you have a
∙Check for viruses. Before you use someone else’s diskette in your system for the first time, scan the diskette for viruses.
Advanced troubleshooting
If you have performed the preceding basic checks but the prob- lem has not been solved, follow these guidelines for troubleshoot- ing specific cases:
The system does not recognize the drive.
∙Check all cables.
∙Make sure the power supply is adequate for system needs.
∙Reboot the computer and make sure the drive motor runs. If your drive is very quiet, it may be difficult to hear its discs reach operating speed. Recheck all drive cables if the drive is not running.
∙Verify the System Setup
∙Try a warm boot (a reboot without turning off computer power). To do this, press CTRL, ALT, and DELETE at the same time.
If the drive is recognized after the warm boot, the computer BIOS’ setup test may be completing before the drive is ready.
One possible solution is to slow your computer’s processor speed during startup. If your computer has a turbo switch, set it to slow speed before turning the computer on. If there is no turbo switch, you may be able to use keyboard commands to slow the processor speed; see your computer manual for details. After the computer is up and running, return the processor to the fast speed.
Another solution is to
∙Check for I/O address conflicts. To isolate the conflict, first