Seagate ST31270A manual SeaFAX, Location Telephone number, Seagate Technical Support FAX /438-8137

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Medalist 1270 Installation Guide, July 1995

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SeaFAX

You can use a touch-tone telephone to access Seagate’s automated FAX system to receive technical support informa- tion by return FAX. This service is available 24 hours daily.

Location

Telephone number

United States

408-438-2620

England

44-1-62-847-7080

Seagate Technical Support FAX. 408/438-8137

You can FAX questions or comments to technical support specialists 24 hours daily. Responses are sent between 8:00 A.M. and 5:00 P.M. (Pacific time) Monday through Friday.

SeaFONE. 408/438-8222

You can talk to a technical support specialist between 8:00 A.M. and 5:00 P.M. (Pacific time) Monday through Friday. SeaFONE provides recorded technical information on se- lected Seagate products while you are on hold. You can access the recordings 24 hours daily. Before calling, note your system configuration and drive model number (STxxxx).

SeaTDD. 408/438-5382

Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily and exchange messages with a technical support specialist between 8:00 A.M. and 5:00 P.M. (Pacific time) Monday through Friday.

Seagate CompuServe forum

Online technical support for Seagate products is available on CompuServe. To access our technical support forum, type go seagate. This forum provides information similar to that found on SeaBOARD.

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Contents Medalist ATA Interface Drive Contents Introduction LBA Drive featuresBefore you begin Sicherheitsanleitung Required materials Configuring the driveDrive connectors Options jumper block settings Medalist 1270 Installation Guide, July Attaching the cables Attach a power-supply cable to the driveMounting holes Mounting the driveType format a /s Transferring the software from the driveMedalist 1270 Installation Guide, July Solutions for surpassing the 528-Mbyte barrier Determining if your Bios accepts more than 528 MbytesUsing the installation software Configuring the computerMedalist 1270 Installation Guide, July Medalist 1270 Installation Guide, July Medalist 1270 Installation Guide, July Standard setup Model Setup Mbytes Cyl Heads Sectors Dual-drive emulation installationDual-drive emulation 024Partitioning and formatting the drive Low-level formattingPartitioning High-level formatting Windows 32-bit disk accessMedalist 1270 Installation Guide, July Basic troubleshooting System does not recognize the drive Advanced troubleshootingMedalist 1270 Installation Guide, July System error message, Drive not Ready, appears Screen remains blank when you power up the systemDrive does not format to full capacity Disabling EZ-Drive System error message, HDD controller failure appearsDisabling Maximum Overdrive Technical support services SeaBOARDLocation Modem number Location Telephone number SeaFAXSeagate Technical Support FAX /438-8137 SeaFONE /438-8222Seagate’s Internet connections Drive in an approved package Storing and shipping your drive