Seagate ST3300655FC Abort, Product warranty, Shipping, Product repair and return information

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The drive will report the failure condition and LBA (if applicable) in the Self-test Results Log parameter. The Sense key, ASC, ASCQ, and FRU are used to report the failure condition.

5.2.6.2.5Abort

There are several ways to abort a diagnostic. You can use a SCSI Bus Reset or a Bus Device Reset message to abort the diagnostic.

You can abort a DST executing in background mode by using the abort code in the DST Function Code field. This will cause a 01 (self-test aborted by the application client) code to appear in the self-test results values log. All other abort mechanisms will be reported as a 02 (self-test routine was interrupted by a reset condition).

5.2.7Product warranty

Beginning on the date of shipment to the customer and continuing for the period specified in your purchase contract, Seagate warrants that each product (including components and subassemblies) that fails to function properly under normal use due to defect in materials or workmanship or due to nonconformance to the applica- ble specifications will be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on your pur- chase documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. You can also determine remaining warranty using the Seagate web site (www.seagate.com). The drive serial number is required to determine remaining warranty information.

Shipping

When transporting or shipping a drive, use only a Seagate-approved container. Keep your original box. Seagate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran- sit. Contact your authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

Cheetah 15K.5 FC Product Manual, Rev. D

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Contents Cheetah 15K.5 FC Page Cheetah 15K.5 FC Product Manual, Rev. D Cheetah 15K.5 FC Product Manual, Rev. D Contents Installation Defect and error managementInterface requirements Seagate Technology support services Cheetah 15K.5 FC Product Manual, Rev. D List of Figures Page Scope Cheetah 15K.5 FC Product Manual, Rev. D Electromagnetic susceptibility Applicable standards and reference documentationStandards Electromagnetic compatibilityEuropean Union Restriction of Hazardous Substances RoHS Ncits TR-20 Reference documentsCheetah 15K.5 FC Product Manual, Rev. D General description Media description Standard featuresProgrammable drive capacity PerformanceReliability Formatted capacitiesFactory-installed options Factory-installed accessoriesUser-installed accessories Access time Performance characteristicsInternal drive characteristics Seek performance characteristicsPrefetch/multi-segmented cache control Format command execution time minutesGeneral performance characteristics Start/stop timeCaching write data Cache operationPrefetch operation Unrecoverable Errors Reliability specificationsError rates Recoverable ErrorsPreventive maintenance Reliability and serviceSeek errors Interface errorsMilliseconds 4 S.M.A.R.TControlling S.M.A.R.T Performance impactThermal monitor Reporting controlDetermining rate Predictive failuresDST failure definition State of the drive prior to testingParameter Code Description Drive Self Test DSTExtended test Function Code 010b Invoking DSTShort and extended tests Short test Function Code 001bProduct repair and return information Product warrantyAbort ShippingCheetah 15K.5 FC Product Manual, Rev. D DC power requirements for ST3300655FC model Gbit Amps Physical/electrical specificationsAC power requirements DC power requirementsDC power requirements for ST373455FC model Gbit Amps DC power requirements for ST3146855FC model Gbit AmpsCurrent profiles General DC power requirement notesPower sequencing Conducted noise immunityTypical ST3300655FC drive, 4 Gbit, +12V current profile Typical ST3146855FC drive, 4 Gbit, +12V current profile Typical ST373455FC drive, 4 Gbit, +12V current profile ST3300655FC Power dissipationST3146855FC ST3146855FC CURRENT/POWER vs Throughput FC 4GBST373455FC TemperatureST373455FC CURRENT/POWER vs Throughput FC 4GB Environmental limitsShock Relative humidityEffective altitude sea level Shock and vibrationPackage size Packaged/product weight Drop height Recommended mounting Corrosive environment Air cleanlinessVibration AcousticsRoHS compliance statement Mounting configuration dimensions Mechanical specificationsCheetah 15K.5 FC Product Manual, Rev. D Drive internal defects/errors Defect and error managementDrive error recovery procedures Page Background Media Scan FC-AL system errorsDeferred Auto-Reallocation Media Pre-ScanIdle Read After Write Cooling InstallationDrive ID/option selection Drive orientationAir flow Drive mountingGrounding Cheetah 15K.5 FC Product Manual, Rev. D Interface requirements FC-AL featuresFibre Channel link service frames Link services supported Type of frameFibre Channel task management responses Fibre Channel task management functionsFC Scsi FCP response codes Function name Response code NPort login Plogi payload Bytes Fibre Channel port loginProcess Login Plri payload Fibre Channel port login acceptFibre Channel Process Login NPort Login Accept ACC payload BytesFabric Login Flogi payload Bytes Fibre Channel Process Login AcceptFibre Channel fabric login Process Login Accept ACC payload BytesFabric Login Accept ACC payload Bytes Fibre Channel fabric accept loginOption Supported Dual port supportFibre Channel Arbitrated Loop options FC-AL options supportedSupported commands Command code Command name Scsi commands supportedVerify error recovery page 07h Cheetah 15K.5 FC Product Manual, Rev. D Temperature page 0Dh Inquiry data Mode Sense dataCheetah 15K.5 FC inquiry data Bytes Data hex Page Mmode Sense 10 Byte Header Data Mode Sense 10 Byte Header Data 00 ae 00 10 00 00 00 08 08 8b b9 98 00 00 02 Miscellaneous status Miscellaneous operating features and conditionsMiscellaneous features Supported Feature or conditionFC-AL physical interface Physical characteristicsPhysical description Electrical description Connector requirementsPin descriptions Pin Signal name Signal type FC-SCA pin descriptions Pin Signal name Signal typeFC-AL transmitters and receivers Fault LED Out PowerActive LED Out Enable port bypass signalsMotor start controls 11 SEL6 through SEL0 ID lines Parallel Enclosure Services Interface ESIArbitrated loop physical address Alpa values SettingHex Dec TTL input characteristics Signal characteristicsDevice control codes FC Differential output LED driver signalsFC Differential input Receive eye diagram Eye diagram data values Link rate GHz Cheetah 15K.5 FC Product Manual, Rev. D Presales Support Seagate Technology support servicesWarranty Service Internet MySeagate Spp.seagate.comData Recovery Services Data Recovery Services Authorized Service CentersCall center Presales and Technical Support Warranty Service FAX services-All Europe toll callToll-free support numbers Asia/Pacific support services Numerics IndexFAN Flogi Plogi Page See also cooling

ST3146855FC, ST373455FC, ST3300655FC specifications

Seagate is renowned for its commitment to high-performance data storage solutions, and their range of enterprise drives, including the ST3300655FC, ST373455FC, and ST3146855FC, demonstrates this dedication. These models cater to businesses requiring robust, reliable, and efficient hard disk drives (HDDs) designed for demanding environments.

The ST3300655FC offers a capacity of 300 GB, making it suitable for a variety of enterprise applications. It utilizes a 15,000 RPM spindle speed, which significantly enhances its performance, delivering quick read and write times. This drive supports Serial Attached SCSI (SAS) interface, ensuring faster data transfer rates and reliability essential for critical computing environments. The dual-port connectivity of SAS allows for enhanced fault tolerance and redundancy, making the ST3300655FC ideal for data centers and enterprise storage systems.

Following closely, the ST373455FC provides a slightly larger capacity of 734 GB while maintaining the same 15,000 RPM speed. This drive's design focuses on high availability, making it an excellent choice for applications that require continuous uptime. Like its counterpart, it also benefits from the SAS interface, ensuring that data can be accessed quickly and reliably. The robust construction of the ST373455FC guarantees consistent performance under heavy workloads, an essential characteristic for enterprise use.

The ST3146855FC, with a capacity of 146 GB, offers a balance between speed and storage for enterprises that do not require the larger capacities provided by the other two models. It also operates at 15,000 RPM, benefiting from similar technological advancements as the ST3300655FC and ST373455FC. This drive maintains compatibility with existing systems, making it a versatile option for organizations looking to upgrade their storage solutions without overhauling their infrastructure.

All three models exhibit Seagate's commitment to durability and low power consumption, which is critical for reducing operational costs in data centers. They also feature advanced error recovery and data integrity technologies, ensuring that critical data remains intact and accessible. Enhanced thermal and vibration tolerance further extends the lifespan of these drives in challenging environments.

In summary, the Seagate ST3300655FC, ST373455FC, and ST3146855FC are tailored to meet the rigorous demands of enterprise environments. Their high spindle speeds, SAS connectivity, and robust designs make them exemplary choices for businesses seeking reliable and efficient storage solutions. Their distinctive features and technologies ensure that they deliver outstanding performance, data integrity, and durability, making them invaluable assets in any data-driven organization.
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