Seagate ST373455FC, ST3146855FC, ST3300655FC Data Recovery Services Authorized Service Centers

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Seagate CSO warranty centers for assistance. Have your drive’s “ST” model number and serial number avail- able.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our Data Recovery Ser- vices labs are currently located in North America. To get a free quick quote or speak with a case management representative, call 1-800-475-0143. Additional information, including an online request form and data loss pre- vention resources, is available at www.datarecovery.seagate.com.

Authorized Service Centers

In some locations outside the US, you can contact an Authorized Service Center for service.

USA/Canada/Latin America support services

Seagate Service Centers

Presales Support

Call center

Toll-free

Direct dial

FAX

Americas

1-877-271-32851

+1-405-324-47301

+1-405-324-4704

Technical Support

Call center

Toll-free

Direct dial

FAX

Americas

1-800-SEAGATE2

+1-405-324-47002

+1-405-324-3339

Customer Service Operations

Warranty Service

Call center

Toll-free

Direct dial

FAX / E-mail

USA, Canada, Mexico and

1-800-468-34723

+1-956-664-4725

Latin America

 

 

 

Brazil

 

 

 

Jabil Industrial Do Brasil

+55-11-4191-4761

+55-11-4191-5084

LTDA4

 

 

SeagateRMA.br@jabil.com

Data Recovery Services

Call center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-01435

+1-905-474-2162

1-800-475-0158

and Mexico

 

 

+1-905-474-2459

1Hours of operation are 8:00 A.M. to 6:00 P.M., Monday through Friday (Central time).

2Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday (Central time).

3Hours of operation are 8:00 A.M. to 5:00 P.M., Monday through Friday (Central time).

4Authorized Service Center

5Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday, and 9:00 A.M. to 5:00 P.M., Saturday (Eastern time).

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Cheetah 15K.5 FC Product Manual, Rev. D

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Contents Cheetah 15K.5 FC Page Cheetah 15K.5 FC Product Manual, Rev. D Cheetah 15K.5 FC Product Manual, Rev. D Contents Interface requirements Defect and error managementInstallation Seagate Technology support services Cheetah 15K.5 FC Product Manual, Rev. D List of Figures Page Scope Cheetah 15K.5 FC Product Manual, Rev. D Electromagnetic compatibility Applicable standards and reference documentationStandards Electromagnetic susceptibilityEuropean Union Restriction of Hazardous Substances RoHS Reference documents Ncits TR-20Cheetah 15K.5 FC Product Manual, Rev. D General description Standard features Media descriptionFormatted capacities PerformanceReliability Programmable drive capacityUser-installed accessories Factory-installed accessoriesFactory-installed options Seek performance characteristics Performance characteristicsInternal drive characteristics Access timeStart/stop time Format command execution time minutesGeneral performance characteristics Prefetch/multi-segmented cache controlCache operation Caching write dataPrefetch operation Recoverable Errors Reliability specificationsError rates Unrecoverable ErrorsInterface errors Reliability and serviceSeek errors Preventive maintenancePerformance impact 4 S.M.A.R.TControlling S.M.A.R.T MillisecondsPredictive failures Reporting controlDetermining rate Thermal monitorDrive Self Test DST State of the drive prior to testingParameter Code Description DST failure definitionShort test Function Code 001b Invoking DSTShort and extended tests Extended test Function Code 010bShipping Product warrantyAbort Product repair and return informationCheetah 15K.5 FC Product Manual, Rev. D DC power requirements Physical/electrical specificationsAC power requirements DC power requirements for ST3300655FC model Gbit AmpsDC power requirements for ST3146855FC model Gbit Amps DC power requirements for ST373455FC model Gbit AmpsConducted noise immunity General DC power requirement notesPower sequencing Current profilesTypical ST3300655FC drive, 4 Gbit, +12V current profile Typical ST3146855FC drive, 4 Gbit, +12V current profile Typical ST373455FC drive, 4 Gbit, +12V current profile Power dissipation ST3300655FCST3146855FC CURRENT/POWER vs Throughput FC 4GB ST3146855FCEnvironmental limits TemperatureST373455FC CURRENT/POWER vs Throughput FC 4GB ST373455FCShock and vibration Relative humidityEffective altitude sea level ShockPackage size Packaged/product weight Drop height Recommended mounting Acoustics Air cleanlinessVibration Corrosive environmentRoHS compliance statement Mechanical specifications Mounting configuration dimensionsCheetah 15K.5 FC Product Manual, Rev. D Drive error recovery procedures Defect and error managementDrive internal defects/errors Page FC-AL system errors Background Media ScanIdle Read After Write Media Pre-ScanDeferred Auto-Reallocation Drive orientation InstallationDrive ID/option selection CoolingDrive mounting Air flowGrounding Cheetah 15K.5 FC Product Manual, Rev. D Link services supported Type of frame FC-AL featuresFibre Channel link service frames Interface requirementsFC Scsi FCP response codes Function name Response code Fibre Channel task management functionsFibre Channel task management responses Fibre Channel port login NPort login Plogi payload BytesNPort Login Accept ACC payload Bytes Fibre Channel port login acceptFibre Channel Process Login Process Login Plri payloadProcess Login Accept ACC payload Bytes Fibre Channel Process Login AcceptFibre Channel fabric login Fabric Login Flogi payload BytesFibre Channel fabric accept login Fabric Login Accept ACC payload BytesFC-AL options supported Dual port supportFibre Channel Arbitrated Loop options Option SupportedScsi commands supported Supported commands Command code Command nameVerify error recovery page 07h Cheetah 15K.5 FC Product Manual, Rev. D Temperature page 0Dh Cheetah 15K.5 FC inquiry data Bytes Data hex Mode Sense dataInquiry data Page Mmode Sense 10 Byte Header Data Mode Sense 10 Byte Header Data 00 ae 00 10 00 00 00 08 08 8b b9 98 00 00 02 Supported Feature or condition Miscellaneous operating features and conditionsMiscellaneous features Miscellaneous statusPhysical description Physical characteristicsFC-AL physical interface Pin descriptions Connector requirementsElectrical description FC-AL transmitters and receivers FC-SCA pin descriptions Pin Signal name Signal typePin Signal name Signal type Power Fault LED OutMotor start controls Enable port bypass signalsActive LED Out Parallel Enclosure Services Interface ESI 11 SEL6 through SEL0 ID linesHex Dec SettingArbitrated loop physical address Alpa values Device control codes Signal characteristicsTTL input characteristics FC Differential input LED driver signalsFC Differential output Receive eye diagram Eye diagram data values Link rate GHz Cheetah 15K.5 FC Product Manual, Rev. D Internet MySeagate Spp.seagate.com Seagate Technology support servicesWarranty Service Presales SupportData Recovery Services Authorized Service Centers Data Recovery ServicesToll-free support numbers FAX services-All Europe toll callCall center Presales and Technical Support Warranty Service Asia/Pacific support services Index NumericsFAN Flogi Plogi Page See also cooling

ST3146855FC, ST373455FC, ST3300655FC specifications

Seagate is renowned for its commitment to high-performance data storage solutions, and their range of enterprise drives, including the ST3300655FC, ST373455FC, and ST3146855FC, demonstrates this dedication. These models cater to businesses requiring robust, reliable, and efficient hard disk drives (HDDs) designed for demanding environments.

The ST3300655FC offers a capacity of 300 GB, making it suitable for a variety of enterprise applications. It utilizes a 15,000 RPM spindle speed, which significantly enhances its performance, delivering quick read and write times. This drive supports Serial Attached SCSI (SAS) interface, ensuring faster data transfer rates and reliability essential for critical computing environments. The dual-port connectivity of SAS allows for enhanced fault tolerance and redundancy, making the ST3300655FC ideal for data centers and enterprise storage systems.

Following closely, the ST373455FC provides a slightly larger capacity of 734 GB while maintaining the same 15,000 RPM speed. This drive's design focuses on high availability, making it an excellent choice for applications that require continuous uptime. Like its counterpart, it also benefits from the SAS interface, ensuring that data can be accessed quickly and reliably. The robust construction of the ST373455FC guarantees consistent performance under heavy workloads, an essential characteristic for enterprise use.

The ST3146855FC, with a capacity of 146 GB, offers a balance between speed and storage for enterprises that do not require the larger capacities provided by the other two models. It also operates at 15,000 RPM, benefiting from similar technological advancements as the ST3300655FC and ST373455FC. This drive maintains compatibility with existing systems, making it a versatile option for organizations looking to upgrade their storage solutions without overhauling their infrastructure.

All three models exhibit Seagate's commitment to durability and low power consumption, which is critical for reducing operational costs in data centers. They also feature advanced error recovery and data integrity technologies, ensuring that critical data remains intact and accessible. Enhanced thermal and vibration tolerance further extends the lifespan of these drives in challenging environments.

In summary, the Seagate ST3300655FC, ST373455FC, and ST3146855FC are tailored to meet the rigorous demands of enterprise environments. Their high spindle speeds, SAS connectivity, and robust designs make them exemplary choices for businesses seeking reliable and efficient storage solutions. Their distinctive features and technologies ensure that they deliver outstanding performance, data integrity, and durability, making them invaluable assets in any data-driven organization.