Seagate ST3160215ACE, ST380215ACE Seagate Technology support services, Internet, Presales Support

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5.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD(+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

DB35.3 Series SATA/PATA Product Manual, Rev. F

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Image 41 Contents
ST3160215SCEST3160215ACE ST380215SCEST380215ACE DB35.3 Series 80-160GBPage Contents DB35.3 Series SATA/PATA Product Manual, Rev. F List of Figures DB35.3 Series SATA/PATA Product Manual, Rev. F Pata models IntroductionSata models About the Serial ATA interface Specification summary table Drive specificationsDrive specifications summary for 160 and 80 Gbyte models DB35.3 Series SATA/PATA Product Manual, Rev. F Default logical geometry LBA modeFormatted capacity Recording and interface technologyDrive specification Physical characteristicsSeek time Start/stop timesPower consumption Power specificationsSpinup power Seek modeVoltage tolerance Representative current profileConducted noise Active mode Power-management modesIdle mode Sleep modeTemperature gradient Environmental specifications Case temperatureWet bulb temperature Humidity Relative humidityNonoperating vibration Operating vibrationAcoustics Fluid Dynamic Bearing FDB motor acousticsReliability Electromagnetic immunityRadio frequency environments Performance Reference Test Description Level StandardAgency certification Page China Restriction of Hazardous Substances RoHS Directive Environmental protectionCorrosive environment超出 Handling and static discharge precautions Handling, mounting and configuring the driveMounting the drive Breather filter hole location Breather filter hole precautionsHow to connect the Sata cables How to configure and attach Serial ATA Sata drivesHow to configure the drive How to set the jumper settings How to configure and attach the Parrallel ATA Pata drivesHow to configure the drive as a master or slave How to use the cable-select optionUltra ATA/100 cable Ultra ATA cable connectorsRefer to InterfaceInterface Signal Serial ATA connector pin definitionsSerial ATA Sata interface Pin Function DefinitionPage Parallel ATA Pata Interface ATA interface signals and connector pinsCommand name Command code in hex Supported ATA commandsSupported ATA commands Sata only F9HWord Description Value Identify Device commandXx07H Bit Word 93 Pata only Description if bit is set to Bit Word Bit Word 0CH Set Features commandCode in features Register A.R.T. command S.M.A.R.T. commandsDB35.3 Series SATA/PATA Product Manual, Rev. F Internet Seagate Technology support servicesPresales Support Technical SupportData Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index Page Sata DB35.3 Series SATA/PATA Product Manual, Rev. F Page Seagate Technology LLC