Seagate ST760211DE manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support
Call Center	Toll-free	Direct dial
USA, Canada,
and Mexico	1-800-SEAGATE	+1-405-324-4700
Data Recovery Services
Call Center	Toll-free	Direct dial	FAX
USA, Canada,	1-800-475-01435	+1-905-474-2162	1-800-475-0158
and Mexico			+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

34	Lyrion Series IDE Product Manual, Rev. B

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Contents Lyrion Series IDE ST760211DE ST730212DERevision history Revision Date Sheets affected or commentsContents Lyrion Series IDE Product Manual, Rev. B List of Figures Lyrion Series IDE Product Manual, Rev. B Introduction Lyrion Series IDE interface disc driveDisclaimer Drive careDrive specifications SpecificationsDrive specification ST760211DE ST730212DE OverviewDefault logical geometry LBA mode addressingFormatted capacity Model Cylinders Heads SectorsPhysical characteristics Technology SpecificationRecording and interface technology Time to readyPower specifications Power Consumption at Average W DC powerTypical current profile Conducted noise Power-management modes Active modeStandby/Sleep mode Power modes Heads Spindle BufferEnvironmental specifications Shock Operating shockNonoperating shock VibrationOperating sweep sine vibration Operating random vibrationOperating random vibration profile Nonoperating sweep sine vibrationNonoperating random vibration profile Nonoperating random vibrationCorrosive environment Acoustics Electromagnetic immunityReliability Drive level acousticsSafety certification Agency certificationElectromagnetic compatibility Korean RRLChina Restriction of Hazardous Substances RoHS Directive FCC verificationPage Lyrion Series IDE Product Manual, Rev. B Configuring and mounting the drive Handling and static discharge precautionsPage Drive installation Lyrion Series mechanical dimensions-top, side and end viewMounting considerations Lyrion Series Area for Protective MountingConnector interface signals and connector pins 40-way ZIF IDE interface connector signalsPin number Signal Name Description Interface descriptionWay ZIF IDE interface connector signals Supported commands Supported ATA commandsCommand Name Command Op-Code Command Type Supported commands Identify Device command Word ATA specification ValueLyrion Series IDE Product Manual, Rev. B Xxxx Serial Number Set Features command Features register valuesTransfer mode Read look-aheadRegister default values Power On Reset Hardware Reset Software ResetLyrion Series IDE Product Manual, Rev. B Seagate Technology support services InternetPresales Support Technical SupportData Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call Center Toll-free Direct dial Publication feedback survey Lyrion Series IDE Product Manual, Rev. B Index Page Page Seagate Technology LLC

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