Seagate ST3750840ACE manual Seagate Technology support services, Internet, Presales Support

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5.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD(+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

DB35.3 Series PATA Product Manual, Rev. B

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Contents DB35.3 Series Pata Page Contents DB35.3 Series Pata Product Manual, Rev. B List of Figures DB35.3 Series Pata Product Manual, Rev. B Introduction DB35.3 Series Pata Product Manual, Rev. B Specification summary table Drive specificationsDrive specification ST3750840ACE ST3500830ACE ST3400820ACE DB35.3 Series Pata Product Manual, Rev. B Drive specification ST3320820ACE ST3300820ACE ST3250820ACE DB35.3 Series Pata Product Manual, Rev. B LBA mode Default logical geometryFormatted capacity Cylinders Read/write heads Sectors per track 16,383Drive specification Physical characteristicsRecording and interface technology 750GB 500GB 400GB 320GB 300GB 250GBStart/stop times Power specificationsSeek time DC power requirements Standby modeConducted noise Typical current profileActive mode Power-management modesIdle mode Sleep modeEnvironmental specifications Operating shock ShockNonoperating shock Disc models 4 Disc modelsIdle CE seek profile AcousticsFluid Dynamic Bearing FDB motor acoustics Electromagnetic immunity Safety certificationReliability Agency certificationKorean RRL Electromagnetic compatibilityAustralian C-Tick N176 FCC verificationEuropean Union Restriction of Hazardous Substances RoHS Environmental protectionCorrosive environment DB35.3 Series Pata Product Manual, Rev. B Handling and static discharge precautions Configuring and mounting the driveBreather filter hole location Breather filter hole precautionsMaster/slave configuration Jumper settingsDrive as master with a non-ATA-compatible slave Cable-select optionUltra ATA/100 cable Drive mountingMounting dimensions-top, side and end view DB35.3 Series Pata Product Manual, Rev. B ATA interface ATA interface signals and connector pinsPins and supported ATA signals Command name Command code in hex Supported ATA commandsF4H Word Description Value Identify Device commandXx07H Bit Word Description if bit is set to Bit Word0CH Set Features commandCode in features Register A.R.T. command 4 S.M.A.R.T. commandsInternet Seagate Technology support servicesPresales Support Technical SupportData Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index Page TMR DB35.3 Series Pata Product Manual, Rev. B Page Seagate Technology LLC
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