Seagate ST3750840ACE manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support
Call Center	Toll-free	Direct dial
USA, Canada,
and Mexico	1-800-SEAGATE	+1-405-324-4700
Data Recovery Services
Call Center	Toll-free	Direct dial	FAX
USA, Canada,	1-800-475-01435	+1-905-474-2162	1-800-475-0158
and Mexico			+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

36	DB35.3 Series PATA Product Manual, Rev. B

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Contents DB35.3 Series Pata Page Contents DB35.3 Series Pata Product Manual, Rev. B List of Figures DB35.3 Series Pata Product Manual, Rev. B Introduction DB35.3 Series Pata Product Manual, Rev. B Drive specifications Specification summary tableDrive specification ST3750840ACE ST3500830ACE ST3400820ACE DB35.3 Series Pata Product Manual, Rev. B Drive specification ST3320820ACE ST3300820ACE ST3250820ACE DB35.3 Series Pata Product Manual, Rev. B Formatted capacity Default logical geometryLBA mode Cylinders Read/write heads Sectors per track 16,383Recording and interface technology Physical characteristicsDrive specification 750GB 500GB 400GB 320GB 300GB 250GBPower specifications Seek timeStart/stop times Standby mode DC power requirementsTypical current profile Conducted noiseIdle mode Power-management modesActive mode Sleep modeEnvironmental specifications Nonoperating shock Disc models ShockOperating shock 4 Disc modelsAcoustics Fluid Dynamic Bearing FDB motor acousticsIdle CE seek profile Reliability Safety certificationElectromagnetic immunity Agency certificationAustralian C-Tick N176 Electromagnetic compatibilityKorean RRL FCC verificationEnvironmental protection Corrosive environmentEuropean Union Restriction of Hazardous Substances RoHS DB35.3 Series Pata Product Manual, Rev. B Configuring and mounting the drive Handling and static discharge precautionsBreather filter hole precautions Breather filter hole locationDrive as master with a non-ATA-compatible slave Jumper settingsMaster/slave configuration Cable-select optionDrive mounting Ultra ATA/100 cableMounting dimensions-top, side and end view DB35.3 Series Pata Product Manual, Rev. B ATA interface signals and connector pins Pins and supported ATA signalsATA interface Supported ATA commands Command name Command code in hexF4H Identify Device command Word Description ValueXx07H Description if bit is set to Bit Word Bit Word Set Features command 0CH4 S.M.A.R.T. commands Code in features Register A.R.T. commandPresales Support Seagate Technology support servicesInternet Technical SupportWarranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dial Index Page TMR DB35.3 Series Pata Product Manual, Rev. B Page Seagate Technology LLC

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