Wyse Technology C90LE Troubleshooting Wsus with WDM, WindowsUpdate.log file-provides statistics

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System Administration

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Figure 38 WSUS 3.0 Management Console

4.When the software updates are complete, use WDM to schedule the script that enables the Write Filter to run on the thin client.

Troubleshooting WSUS with WDM

You can use the steps described in the “Troubleshooting WSUS in Standalone Mode” section to troubleshoot the issues related to the software update on clients and on the WDM server by analyzing the relevant logs present on both the client and the server:

•WindowsUpdate.log file—provides statistics

•PERFMON counters—help administrators to check the utilization

•Netmon or Ethereal trace—shows data flow

•Event logs—display the events, including any failures

User Instructions on the First Boot Process After Loading a Standard Image (v2.2 or Earlier Only)

If you are running XP Embedded version 2.2 or earlier, you must follow these important instructions when imaging the Wyse thin clients with the standard XP Embedded image downloaded from the Wyse Web site.

Note

When performing a mass distribution of a custom device image that has been created with Rapport, certain devices will require unique preparation prior to image creation and distribution. Please contact the device manufacturer for more detailed information.

The Wyse thin clients automatically run through the configuration steps on first boot after imaging. Failure to follow these instructions may result in system corruption. You must not

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Contents Wyse Thin Clients Based on Microsoft Windows XP Embedded Administrators GuideRestricted Rights Legend Ordering Information FCC Statement Copyright NoticesEnd User License Agreement License Trademarks PatentsCanadian DOC Notices Wireless Usage and RequirementsDevice Power Supply Regulatory Compliance for Thin ClientsModel Rx0LE Thin Client, Product R90LE Battery InformationContents System Administration Administrative Utilities and SettingsFigures Tables ViiViiiContents This page intentionally blank Wyse Technology Inc -01 Rev. K Summary of RevisionsWyse Technology Inc -01 Rev. L Reference DescriptionSummary of Revisions Introduction About this GuideOrganization of this Guide Wyse Online Community Wyse Technical SupportFinding the Information You Need in this Guide Related Online Resources Available at WyseEstablishing a Server Environment Setting-Up Access to the Enterprise ServersUsing Dynamic Host Configuration Protocol Dhcp Understanding How to Configure Your Network ServicesDNS Dhcp Options DescriptionUsing FTP File Servers Using DNS Understanding Session ServicesConfiguring RDP Session Services Configuring ICA Session ServicesImplementing View Client Support on Wyse Thin Clients Using VMware View Manger ServicesThis page intentionally blank What Happens When You Turn on Your Thin Client Getting StartedLogging On Configuring the Thin Client Automatic LogonManual Log-on About the Automatically Launched Utilities User desktop example Understanding the User DesktopAdministrator desktop example Understanding the Administrator DesktopLogging Off, Shutting Down, and Restarting Getting to Know the Extended Features Configuring and Using PeripheralsAccessing the Extended Features of the All Programs Menu Viewing Client Information Managing Connections with Citrix Program NeighborhoodEstablishing Remote Desktop Connections Browsing the Internet with Internet ExplorerOdyssey Client Manager Using the Odyssey Client ManagerSynchronizing Thin Client Time with Neutron Ericom PowerTerm TEC and ConnectVMware View Client extended view Using VMware View Client to Connect to a Virtual DesktopAdministrator Control Panel Accessing and Using the Administrative Tools Configuring Component ServicesAdministrative Tools window Viewing Events Managing ServicesManaging Users Configuring WinVNC Current User PropertiesCustom Fields Setting Configuration Strings with Custom FieldsConfiguring Dual Video VGA RAM Configuring Dual Monitor DisplaySelect Do not share this printer and click Next Configuring TouchscreensConfiguring Printers Adding PrintersRamdisk Configuration Setting Ramdisk SizeEnglish US default Selecting Regional and Language OptionsControlling Sounds and Audio Devices Enabling and Disabling Automatic Logon Using Winlog Configuring WDM PropertiesConfiguring the Internal Wireless Feature Configuring Wireless Local Area Network LAN SettingsUsing Wireless Zero Configuration WZC Wireless Network Properties EAP-TLS Wireless Network Connection Properties dialog boxSmart Card or other Certificate Properties EAP-TLS Chapter Configuring Wireless Thin Clients for PEAP-MS-CHAPGetting to Know the Extended Features Enter Credentials PEAP-MS-CHAP Preserving Wireless ConnectionsUsing Peap Fast Reconnect Chapter Using the File Based Write Filter Fbwf Administrative Utilities and SettingsChanging Passwords with the File Based Write Filter Administrative Utilities and Settings Running File Based Write Filter Command Line Options File Based Write Filter Control Setting the File Based Write Filter ControlsCache Limit and Warning Settings area includes Understanding the NetXClean Utility Drive C and Flash Saving Files and Using Local DrivesSaving Files Drive ZMapping Network Drives Participating in DomainsJoining a Domain Using the WinPing Diagnostic Utility Using the Net and Tracert UtilitiesUsing Roaming Profiles Creating New User Accounts Managing Users and Groups with User ManagerCreating New Groups Configuring User ProfilesDetermining Group Membership Changing the Computer Name of a Thin ClientThis page intentionally blank Accessing Thin Client Bios Settings System AdministrationManually Installing and Upgrading Addons Installing and Upgrading AddonsFTP Addon Installer dialog box automatic example Automatically Installing and Upgrading AddonsFTP Options complete one of the following Using Windows Server Update Services Wsus on a Thin Client Uninstalling Addons Using the FTP Addon InstallerConfiguring the Thin Client for Wsus Automatic Software Updates on Wyse Thin Clients Using Wsus Using Wsus on the Wyse Thin Client in Standalone ModePrerequisites Wsus Components Description Troubleshooting Wsus in Standalone ModeWsus Log Format Date Time Component TextUser is offered one update and chooses to install it Windows Update Log File ExamplesService Startup Windows Update agent searches for available updatesConfiguring Wsus for Automatic Software Updates Using SMS Troubleshooting Wsus Used with SMSAbout VB Scripts Wsus 2.0 Reports Tab Using Wsus with WDMTroubleshooting Wsus with WDM WindowsUpdate.log file-provides statisticsNetmon or Ethereal trace-shows data flow Setting VNC Server Properties Using WinVNC to Shadow a Thin ClientVNC Connection Details Setting VNC Viewer OptionsVNC Connection Options VNC Authentication This page intentionally blank Figures Page Tables

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