Seagate ST3450802SS manual Reliability and service, Interface errors, Preventive maintenance

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a seek positioning error (Error code = 15h or 02h) will be reported with a Hardware error (04h) in the Sense Key. Recoverable seek errors are specified at Less than 10 errors in 108 seeks. Unrecoverable seek errors (Sense Key = 04h) are classified as drive failures.

6.1.4Interface errors

An interface error is defined as a failure of the receiver on a port to recover the data as transmitted by the device port connected to the receiver. The error may be detected as a running disparity error, illegal code, loss of word sync, or CRC error.

6.2Reliability and service

You can enhance the reliability of disk drives by ensuring that the drive receives adequate cooling. Section 7.0 provides temperature measurements and other information that may be used to enhance the service life of the drive. Section 9.2 provides recommended air-flow information.

6.2.1Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF)

These drives shall achieve an AFR of 0.55% (MTBF of 1,600,000 hours) when operated in an environment that ensures the HDA case temperatures do not exceed the values specified in Section 6.4.1.

Operation at case temperatures outside the specifications in Section 6.4.1 may increase the AFR (decrease the MTBF).

AFR and MTBF statistics are population statistics that are not relevant to individual units. AFR and MTBF spec- ifications are based on the following assumptions for Enterprise Storage System environments:

8,760 power-on hours per year

250 average on/off cycles per year

Operating at nominal voltages

System provides adequate cooling to ensure the case temperatures specified in Section 6.4.1 are not exceeded.

6.2.2Preventive maintenance

No routine scheduled preventive maintenance is required.

6.2.3Hot plugging the drive

When a disk is powered on by switching the power or hot plugged, the drive runs a self test before attempting to communicate on its’ interfaces. When the self test completes successfully, the drive initiates a Link Reset starting with OOB. An attached device should respond to the link reset. If the link reset attempt fails, or any time the drive looses sync, the drive initiated link reset. The drive will initiate link reset once per second but alternates between port A and B. Therefore each port will attempt a link reset once per 2 seconds assuming both ports are out of sync.

If the self-test fails, the does not respond to link reset on the failing port.

Note. It is the responsibility of the systems integrator to assure that no temperature, energy, voltage haz- ard, or ESD potential hazard is presented during the hot connect/disconnect operation. Discharge the static electricity from the drive carrier prior to inserting it into the system.

Caution. The drive motor must come to a complete stop prior to changing the plane of operation. This time is required to insure data integrity.

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Cheetah NS 10K.2 SAS Product Manual, Rev. F

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Contents Cheetah NS 10K.2 SAS ST3600002SS ST3450802SSPage Contents Defect and error management InstallationInterface requirements Seagate Technology support services Seagate Online Support and ServicesScope Electromagnetic compatibility Standards, compliance and reference documentsStandards Electromagnetic susceptibilityCompliance Reference documents General description Performance Standard featuresMedia description ReliabilityFactory-installed options Formatted capacitiesProgrammable drive capacity Access time Performance characteristicsInternal drive characteristics Seek performanceFormat command execution time minutes General performance characteristicsStart/stop time Prefetch/multi-segmented cache control Cache operation Caching write data Prefetch operation Recoverable Errors Reliability specificationsError rates Unrecoverable ErrorsPreventive maintenance Reliability and serviceInterface errors Hot plugging the drivePerformance impact 4 S.M.A.R.TControlling S.M.A.R.T Reporting controlThermal monitor Temperature Log Page 0Dh Parameter Code DescriptionPredictive failures Drive Self Test DSTDST failure definition ImplementationProduct warranty Short test Function Code 001bExtended test Function Code 010b Shipping DC power requirements Physical/electrical specificationsAC power requirements ST3600002SS DC power requirementsST3450802SS DC power requirements General DC power requirement notesPower sequencing Conducted noise immunityCurrent profiles Typical ST3600002SS drive +5V and +12V current profiles Power dissipation ST3600002SSST3450802SS Temperature a. Operating Environmental limitsShock and vibration Relative humidityEffective altitude sea level a. Operating ShockRecommended mounting Acoustics Air cleanlinessVibration a. Operating-normal Corrosive environmentChina Restriction of Hazardous Substances RoHS Directive Mechanical specifications Physical dimensionsDefect and error management Drive internal defects/errorsDrive error recovery procedures 77.81 Media Pre-Scan SAS system errorsBackground Media Scan Deferred Auto-ReallocationIdle Read After Write Installation Drive orientationCooling Air flowDrive mounting GroundingSAS features Interface requirementsDual port support Scsi commands supported Commands supported by Cheetah NS 10K.2 SAS family drivesCommands supported by Cheetah NS 10K.2 SAS family drives Commands supported by Cheetah NS 10K.2 SAS family drives Commands supported by Cheetah NS 10K.2 SAS family drives Inquiry data 10.3.2Mode Sense dataPage 10.3.2.1 ST3600002SS Mode Sense data Mode Pages10.3.2.2 ST3450802SS Mode Sense data Miscellaneous operating features and conditions Miscellaneous featuresMiscellaneous status SAS physical interface Datum B Physical characteristics Connector requirementsElectrical description Pin descriptionsSAS pin descriptions SAS transmitters and receivers Signal characteristicsPower Ready LED OutGeneral interface characteristics LED drive signalDifferential signals 10.5.2.1 Eye masks 10.5.2.1.1 Eye masks overviewReceive eye mask 2OP 0, 5 xadditional sinusoidal jitter X 1OP Transmitter signal characteristics Receiver signal characteristics Maximum allowable jitterCompliant jitter test pattern Cjtpat Impedance requirements Sheet 1Impedance requirements Sheet 2 Electrical TxRx connections= -5, 437dB Shows the zero-length test load SAS-2 Specification compliance Receiver characteristicsAdditional information Cheetah NS 10K.2 SAS Product Manual, Rev. F Index Page SAS See also cooling Page Seagate Technology LLC Americas
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