Westinghouse NB-14w2 user manual Troubleshooting

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Chapter 4 Troubleshooting

changes you made, try to restore all the settings to factory defaults.

„Be sure all the device drivers are installed properly. For example, without the audio driver properly installed, the speakers and microphone will not work.

„If external devices such as USB camera, scanner, and printer do not function correctly when connected to the system, it is usually the device’s own problem. Consult the device’s manufacturer first.

„Some software programs, which have not gone through rigorous coding and testing, may cause problems during your routine use. Consult the software vendor for problem solving.

„Legacy peripheral are not plug-and-play capable. You need to restart the system with these devices powered up and connected first.

„Be sure to go to BIOS SETUP and load DEFAULT SETTING after BIOS re-flash.

„Contact technical support, 24 hours a day, 7 days a week, at (866) 287-5555.

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Contents USER’S Manual Manual DEL Usuario Page Page Table of Contents Troubleshooting Page Symbols and Conventions Using This ManualPage Page Chapter Summaries Getting to Know the Basics „ ExpressCard Technology Performance Features„ Expandability „ Built-in Multiple Card Reader„ Wireless LAN „ Firewire IEEE1394 / 1394a and USB2.0 portsLED Status Indicator System At a GlanceTop View LCD Display Power / Suspend Button Silent Mode ButtonKeyboard Touch PadWireless On/Off Switch Front ViewVentilation Grill Power Jack DC-in Side ViewsExternal VGA Port Modem Port Firewire / IEEE1394 / 1394a PortKensington Lock Key Hole USB2.0 PortTV S-Video Port Ethernet / LAN PortBottom View Battery Pack and Battery Latch Built-in Stereo Speakers System Device CoverAC Adapter DC-out Connector AdapterAC Plug System & Power Status Indicators LED Status IndicatorOSD Status Indicators OSD Status IndicatorFunction Keys Quick Keys Keyboard FeaturesEmbedded Numeric Keypad Windows KeysTouch Pad Adjusting the Display Brightness Graphic SubsystemExtending the Life of the TFT Display Device Opening and Closing the Display Panel Adjusting the Audio Volume in Windows Adjusting the Volume ManuallyAudio Subsystem Voice RecordingConnecting the Modem To change the modem setting, do the followingModem Getting To Know The Basics Connecting to the Network EthernetCabling Restriction for Networks Bios Setup and Security Feature Bios Setup and Security Feature Entering the Bios Setup Screen Leaving the Bios Setup ScreenBios Action Keys Main Setup Modifying the Bios SettingsInfo Setup Selections Description Sub-menuAdvanced Setup Security SetupUsing Password Protection Power Setup LAN Boot SetupExit Setup Battery Power & Power Management Lithium-Ion Battery Battery PackBattery Low-Power Warning To Remove the Battery Pack Installing and Removing the Battery PackTo Install the Battery Pack Charging the Battery and Charging TimeProlonging the Battery’s Life and Usage Cycles Checking the Battery LevelWindows’ Power Schemes Using Windows Power OptionsTo use Windows power management functions Suspend Mode Standby SuspendHibernate Suspend Is in the suspend mode Power Button Action Low Battery Warning Power Menu Quick Access Troubleshooting Troubleshooting Troubleshooting Audio Problems No speaker outputSound cannot be recorded Hard disk drive does not work or is not recognizable Hard Disk ProblemsHard drive is making abnormal whining noises Hard disk drive has reached its capacityFiles are corrupted Hard disk takes longer to read a fileOptical drive does not work Optical Drive ProblemsDrive dose not read any disks Disk cannot be ejectedDisplay panel is blank when the system is turned on Display ProblemsScreen is difficult to read Screen flickersBuilt-in touch pad performs erratically Keyboard and Mouse ProblemsBuilt-in keyboard accepts no input Characters on the screen repeat while I typeCmos Battery Problem Memory Problems Modem Problems Built-in modem does not respondConnection difficulties Ethernet adapter does not work Network Adapter / Ethernet ProblemsPerformance Problems Computer becomes hotProgram appears stopped or runs very slowly Firewire IEEE1394 and USB2.0 Problems USB device does not workIEEE1394 port does not work Additional Questions Product Specification Processor and Core Logic System MemoryDisplay Wireless LAN AudioModem Firewire IEEE1394a LAN / EthernetStorage Ports and Connectors Keyboard & Touch padExpressCard NewCard & Multiple Card Reader Operating System Battery Pack / AC AdapterPhysical Specification Agency Regulatory Notices Federal Communications Commission Notice REN Ringer Equivalent Numbers Statement Attachment Limitations Statement Japan Telephone lines requirement Lithium battery warning / Bridge battery warning Aution Westinghouse Digital Electronics