Troubleshooting

Page 132 - Troubleshooting

Appendix D: Use Of The Serial Port

If the response fails because the configuration file is unavailable, e.g.:

:Received BOOTP request for 00e007000123 192.168.42.1 IPNC.bin

:Sending BOOTP response for 00e007000123 192.168.42.1 IPNC.bin

:Unable to send IPNC.bin length 0 bytes

Copy the IPNC.bin file from the Admin CD \bin folder into the Manager’s folder (that folder shown on the Manager’s title line) and then power the base unit off and on again.

If the response fails because the identity details are incorrect, e.g.:

:Received BOOTP request for 00e007000123 192.168.42.1 IPNC.bin, unable to process

Use File/Bootp and add or edit an existing entry with the MAC and IP address details displayed. (This form is normally completed automatically when a unit is upgraded from the Manager.)

Example of serial port traces as the base unit boots are as follows.

1. Factory default configuration

Factory Test Status ffffffff

Product Variation Status ffffffff

NVConfiguration:: No NV Stored default..

ISDN PRI Added

Dual-Modem fitted

Route::Attempting DHCP...

TDMLink 2 Online

Route::No DHCP defaulting IP Address c0a82a01 ffffff00

RouteSystem::Starting DHCP Server...

RouteSystem::RouteSystem LAN1 ipaddr=c0a82a01 ipmask=ffffff00

Configuration::Attempting to read from FLASH...

Configuration::Using Default...

No System IPADDR using DISCOVERED Values

No System IPADDR 2 using DISCOVERED Values

Platform::Discover TDM Attached Units...

Platform::Discover Possible LAN Attached Units...

Configuration::WARNING Unit IPNC is not configured – adding

Adding RemoteManager route to 192.168.99.0

Configuration::AddDeadRoute 0a000000 ff000000 00000000

Configuration::AddDeadRoute e0000000 ff000000 00000000

Configuration::AddDeadRoute c0a80000 ffff0000 00000000

Configuration::AddDeadRoute ac100000 fff00000 00000000

Configuration::Complete

CallSystem::NEW LINE Detected 1

SNMP::Starting SNMP Server...

MIBII::Creating MIBII base...

Initialisation complete starting TA

2. Actual configuration