Avaya 38DHB0002UKDD manual INDeX Net, INDeX environment for Home Office /Small Office

Page 92 - Part 2 Voice Over IP How Do I?

INDeX Net

INDeX-Net is required to support user to user across INDeX systems and currently provides the following features.

•Busy Lamp Field (BLF) Presentation over the Network

•Networked Groups

•Hot Desking Across the Network

For the INDeX-Net operation an interchange of information over TCP/IP between the participating nodes is required. This can be provided by either the IPNC or a 3rd party router. Apart from IP connectivity no special consideration is needed for the IPNC configuration. It is recommended that MPPC compression is applied over slow speed WAN links.

Refer to the INDeX Programming Manual for detail of the configuration.

INDeX environment for Home Office /Small Office

From INDeX software Level 10.0, Digital Terminals (DT) that are attached to an Avaya IP Office system can be configured to appear as virtual extensions of an INDeX system. By this means all the normal INDeX Digital Terminal (DT) extension features and facilities are made available to the Remote Homeworker.

The Remote User first dials the number which allows the corporate INDeX to present the DT logon menu and authenticate the user. Once the Remote User log is successful the remote extension appears as a normal extension to the corporate network and the Remote user.

The following rules apply to the Remote Logon feature:

1.The G711 compression mode is not supported.

2.The T type Interface option must be used on the INDeX for the IPNC.

3.In support of the Remote Log feature minimum software levels must be:- IP Office 1.2 (14)

INDeX level 10.0

CCM Server level 3.1 (accounting)

4.Only Avaya’s Digital Terminal (DT/20xx) types can be used for remote logon.

5.INDeX Remote Logon is supported for VPN routers (LAN) ISDN and WAN connections.

6.When using digital services (ISDN) the IPNC uses one channel to establish IP connectivity and one for VoIP/Logon. Subsequent calls for the user (once logged on) do not require additional channels. Each new user that is logged on will consume one IPNC channel.

7.All activity on the remote terminal will be controlled via the INDeX, e.g. call barring, ARS routing, pickup, paging, conferencing, etc. The Time and Date does not update remotely, this is a function of the IP Office (set by the administering PC).

Page 92 - How Do I?	INDeX IPNC Cassette Administration Manual
Part 2 Voice Over IP	38DHB0002UKDD – Issue 7 (22/11/02)