Tyan Computer B2933 manual Technical Support, Help Resources

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Technical Support

If a problem arises with your system, you should first turn to your dealer for direct support. Your system has most likely been configured or designed by them and they should have the best idea of what hardware and software your system contains. Hence, they should be of the most assistance for you. Furthermore, if you purchased your system from a dealer near you, take the system to them directly to have it serviced instead of attempting to do so yourself (which can have expensive consequences).

If these options are not available for you then Tyan Computer Corporation can help.Besides designing innovative and qual- ity products for over a decade, Tyan has continuously offered customers service beyond their expectations. Tyan's website (www.tyan.com) provides easy-to-access resources such as in-depth Linux Online Support sections with downloadable Linux drivers and comprehensive compatibility reports for chassis, memory and much more. With all these convenient resources just a few keystrokes away, users can easily find the latest software and operating system components to keep their systems running as powerful and productive as possi- ble. Tyan also ranks high for its commitment to fast and friendly customer support through email. By offering plenty of options for users, Tyan serves multiple market segments with the industry's most competitive services to support them.

"Tyan's tech support is some of the most impressive we've seen, with great response time and exceptional organization in general" - Anandtech.com

Please feel free to contact us directly for this service at tech- support@tyan.com

Help Resources:

1.See the beep codes section of this manual.

2.See the TYAN website for FAQ’s, bulletins, driver updates, and other information: http://www.tyan.com

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Contents Transport GT14 B2933 Service Engineer’s Manual Page Preface Federal Communications Commission FCC About this Manual Safety Information Table of Contents Replacing Pre-Installed Components Product Model About the Transport GT14 B2933Enclosure FeaturesBios Unpacking Rail for 2-post rack Rail for 4-post rackRail for 4-post rack Rear View About the ProductFront View Rear I/O LED LED Definition Front PanelInternal View Socket F MotherboardMotherboard Layout Jumper Function Connector Jumpers & ConnectorsModel Picture Quantity Description Number Standard Parts FRU ListModel Picture Quantity Description Number Model Picture Quantity Description Number Optional Parts Model Picture Quantity Description Tools Before You BeginWork Area Precautions Removing the Top Chassis Cover Installing Motherboard ComponentsInstalling the CPU and Heatsink Setting Up Installing the Memory Setting Up Population order for 64-bit mode is DIMM3 first, then DIMM1 Installing the PCI-E Card Setting Up Installing a 3.5 Hard Drive front location Installing the 3.5 Hard DriveSetting Up Setting Up Installing a 3.5 Hard Drive rear location Setting Up Setting Up Installing a 2.5 Hard Drive front location Installing the 2.5 Hard DriveSetting Up Setting Up Installing a 2.5 Hard Drive rear location Setting Up Connect the Sata drive data and power connectors Installing Dual 2.5 Hard Drives front location Installing Dual 2.5 Hard Drives OptionSetting Up Setting Up Setting Up Setting Up Installing Dual 2.5 Hard Drives rear location Setting Up Setting Up Screws List Rack MountingInstalling the Inner Rails to Chassis Installing the Server in a Rack with Rail kit aSetting Up Installing Outer Rails to the Rack Rackmounting the Server Setting Up Installing the Server in an Open Rack with Rail kit B Setting Up Setting Up Configuring the System LCD Software SetupKey Definition LCD ConsoleDOS Mode DOS Mode and Windows ModeSystem Nics Windows ModeHost Name System Sensors Power CtrlLinux Mode Screen Display Introduction Replacing Pre-Installed ComponentsPrecautions Following flowchart outlines the disassembly procedure Disassembly FlowchartRemoving the Top Chassis Cover Replacing Motherboard Components Disconnecting All Motherboard CablesRemoving the Motherboard Replacing the LCD Module and LED Board Replacing Pre-Installed Components Replacing Pre-Installed Components 2 M1017 LED Board Connector Pin Definition 1 M1017 LED Board FeaturesReplacing the USB Board USB Board Connector Pin Definition USB Board FeaturesReplacing the Cooling Fans Replacing Pre-Installed Components Replacing the Power Supply Replacing Pre-Installed Components S2933 Advanced/Hardware Health Configuration Appendix I Bios DifferencesAdvanced Bios Setup Utility B2933 Advanced/Hardware Health ConfigurationAppendix II Cable Connection Tables Other Cables Appendix III Installing the Smdc Card Cable Connection Table Appendix IV Installing the M2061 Riser Card Page Help Resources Technical SupportReturning Merchandise for Service