Tyan Computer Transport FT48, B4985F48V8HR (Rackmount) manual Technical Support, Help Resources

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Technical Support

If a problem arises with your system, you should first turn to your dealer for direct support. Your system has most likely been configured or designed by them and they should have the best idea of what hardware and software your system contains. Hence, they should be of the most assistance for you. Furthermore, if you purchased your system from a dealer near you, take the system to them directly to have it serviced instead of attempting to do so yourself (which can have expensive consequences).

If these options are not available for you then TYAN Com- puter Corporation can help.Besides designing innovative and quality products for over a decade, TYAN has continuously offered customers service beyond their expectations. TYAN's website

(www.tyan.com) provides easy-to-access resources such as in-depth Linux Online Support sections with downloadable Linux drivers and comprehensive compatibility reports for chassis, memory and much more. With all these convenient resources just a few keystrokes away, users can easily find the latest software and operating system components to keep their systems running as powerful and productive as possi- ble. TYAN also ranks high for its commitment to fast and friendly customer support through email. By offering plenty of options for users, TYAN serves multiple market segments with the industry's most competitive services to support them.

"TYAN's tech support is some of the most impressive we've seen, with great response time and exceptional organization in general" - Anandtech.com

Please feel free to contact us directly for this service at tech- support@tyan.com

Help Resources:

1. See the beep codes section of this manual.

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Contents Transport FT48 B4985 Service Engineer’s Manual Page Copyright DisclaimerTrademark Recognition Federal Communications Commission About this Manual Safety Information Table of Contents Fan Board Connector Pin Definition Replacing Pre-installed ComponentsAbout the Tyan Transport FT48-B4985 OverviewB4985F48V8HR Rackmount B4985F48V8HR Tower Product ModelEnclosure FeaturesUnpacking Box Contents Component DescriptionComponent Description Accessories Sliding Rail Kit System Front View and Front Panel About the ProductSystem Rear View Color State Description System Top View for FAN LEDsColor Description Front LEDsStatus Color Description Rear I/O LEDsMotherboard Layout JP2 Jumpers & Connectors Jumper/Connector FunctionMotherboard Block Diagram System Internal View Model Picture Quantity Description Number Standard Parts FRU ListModel Picture Quantity Description Number Model Picture Quantity Description Before You Begin Work AreaTools Precautions Removing the Chassis Cover Installing Motherboard ComponentsInstalling the CPUs and Heatsinks Setting Up Setting Up Installing the Memory Setting Up Refer to the following table for supported DDR2 populations Installing the PCI-E/PCI Cards Setting Up Installing Hard Drives Setting Up Installing the Expansion DVD-ROM Option Setting Up Setting Up Installing the Floppy Disk Drive Option Setting Up Setting Up Setting Up Installing the LCM Kit Option Setting Up Installing the Long Cards Tower Installing the 5.25 Devices in Tower PositionSetting Up Setting Up Installing Chassis Foot Stands Installing the Server in a Rack Rack MountingScrews List Installing the Inner Rails to the Unit Installing the Outer Rails to the Rack Setting Up Rackmounting the Server Setting Up Opening the Chassis Front Bezel Installing the Security Tab Setting Up Introduction Replacing Pre-installed ComponentsPrecautions Following flowchart outlines the disassembly procedure Disassembly FlowchartRemoving the Chassis Cover Removing the Front Door Assembly Replacing Motherboard Components Disconnecting All Motherboard CablesReplacing the Motherboard Replacing the Cooling Fans Replacing the Fan Control Board Replacing Pre-installed Components Fan Board Features Fan Board Connector Pin Definition Replacing the SAS/SATA Backplane Replacing Pre-installed Components Rear View 1 M1211-P SAS/SATA Backplane Features2 M1211-P SAS/SATA Backplane Connector Pin Definition Replacing the LED Control Board Replacing Pre-installed Components 1 M1007 LED Control Board Features 2 M1007 LED Control Board Connector Pin Definition Replacing the DVD-ROM Replacing Pre-installed Components Replacing the Redundant Power Supply B4985 Advanced/Hardware Health Information Appendix I Bios DifferencesTable of Differences S4985 B4985 S4985 Advanced/Hardware Monitor InformationPower Supply Cables SAS/SATA CablesFAN Cables Power Supply to FAN Board LED Control Board to Motherboard Other CablesAppendix III Installing the Smdc Card Option Page Cable Connection Table Appendix IV Installing Expansion Hard Drives Rackmount installation to Page Tower installation to Page Help Resources Technical SupportReturning Merchandise for Service