NETGEAR WNA3100M user manual Remove the Software, Frequently Asked Questions FAQs

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NETGEAR N300 Wireless Mini USB Adapter WNA3100M

Support

Get Diagnostics Info. Click the Get Info button if support has directed you to do so. The Genie displays the system Information screen and starts collecting system information, IP information, client driver and profile information, and site survey information.

Software Update. You can check for software updates at the NETGEAR website. Click the Check button, and the Genie displays the Live Check screen and checks for available software upgrades. If new software is found, the adapter software is automatically updated.

Help. Click the Help button to display help.

Remove the Software

You can remove the wireless adapter software in several different ways:

•Uninstall: In Windows, select Start > All Programs > NETGEAR WNA3100M Adapter > Uninstall NETGEAR WNA3100M Software.

•Control Panel: How you do this depends on your Windows operating system:

-Windows 7: Select Start > Control Panel > Programs and Features, and then select the N300 Wireless Mini USB Adapter WNA3100M. Click Uninstall and follow the screen prompts.

-Windows Vista: Select Start > Control Panel > Programs and Features, and then select the N300 Wireless Mini USB Adapter WNA3100M. Click Uninstall/Change from the top menu and follow the screen prompts.

-Windows XP: Select Start > Control Panel > Add or Remove Programs, and then select N300 Wireless Mini USB Adapter WNA3100M.

Frequently Asked Questions (FAQs)

The wireless-N USB adapter LED is not lit.

The wireless-N USB adapter is not inserted securely in the USB port (or USB cable if used) or the WNA3100M software is not installed.

•Remove and reinsert the wireless-N USB adapter.

•Check the Windows device manager to see if the wireless-N USB adapter is recognized and enabled. Reinstall the WNA3100M software, if necessary.

•Insert the wireless-N USB adapter in a different USB port on your computer if one is available.

I do not see the icon.

Check to make sure that your wireless-N USB adapter is inserted in the USB port. If it is removed, then the icon is not displayed. When you insert the wireless-N USB adapter into the USB port, the icon returns to your desktop and the Windows system tray.

Maintenance

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Contents Netgear N300 Wireless Mini USB Adapter WNA3100M Trademarks Technical SupportStatement of Conditions Contents Set Up Your Wireless Adapter Package Contents Status LEDNetgear Genie Desktop Icon Netgear Genie HomeStatus Bar Status barJoin a Wireless Network Network Details To view network details  To use WPS to join a wireless network Join a Network or Connect to a Different Network To select and join a wireless network  To manually connect using WPS Join a Hidden NetworkNetgear N300 Wireless Mini USB Adapter WNA3100M Maintenance Other Screen Sent/Receive ActivityFrequently Asked Questions FAQs Remove the SoftwareCannot connect to a wireless network When I connect to the network I cannot access the Internet No IP address is assigned to the wireless-N USB adapter Technical Specifications Supplemental InformationFactory Default Settings Default SettingsNetgear Adapters Regulatory Compliance InformationFCC Requirements for Operation in the United States FCC RF Radiation Exposure and SAR StatementsImportant Note Radiation Exposure Statement Industry CanadaEurope EU Declaration of Conformity Language Statement GPL License Agreement Interference Reduction Table
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