NETGEAR WNA3100M user manual When I connect to the network I cannot access the Internet

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NETGEAR N300 Wireless Mini USB Adapter WNA3100M

When I connect to the network I cannot access the Internet.

Click to open NETGEAR Genie. The home screen shows the following screen if you are connected to a network, but cannot access the Internet:

Make sure that you are connected to the right network. If you are, then check to see if the router’s Internet connection is working. If the router’s Internet connection is not working, restart the modem, router, and computer.

When I connect to the network I cannot access shared resources such as printers.

Check to make sure the router or access point is physically connected to the Ethernet network.

Make sure that the IP addresses and the Windows networking settings are configured correctly.

How can I improve the speed of my wireless connection?

You can use the USB cable and adapter that came in the package to position the wireless-N USB adapter for better wireless communication.

The connection speed can vary depending on the type of USB port on your computer, the capacity of the router or access point for the wireless network, and the type of Internet connection. You can view the throughput in the status bar at the bottom of the Smart Wizard screen.

If the throughput is 54 Mbps you could be connected to an 802.11g network, or the wireless-N network could be set with WPA (TKIP) security.

Wi-Fi regulations allow the wireless-N USB adapter to connect only at up to 54 Mbps when WPA (TKIP) security mode is set on the router. For a faster connection, set the security for the router as WPA2 or WPA + WPA2 mixed wireless security. Then the wireless adapter can connect in 802.11n mode.

Maintenance

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Contents Netgear N300 Wireless Mini USB Adapter WNA3100M Technical Support TrademarksStatement of Conditions Contents Set Up Your Wireless Adapter Package Contents Status LEDNetgear Genie Desktop Icon Netgear Genie HomeStatus Bar Status barJoin a Wireless Network Network Details To view network details  To use WPS to join a wireless network Join a Network or Connect to a Different Network To select and join a wireless network  To manually connect using WPS Join a Hidden NetworkNetgear N300 Wireless Mini USB Adapter WNA3100M Maintenance Other Screen Sent/Receive ActivityFrequently Asked Questions FAQs Remove the SoftwareCannot connect to a wireless network When I connect to the network I cannot access the Internet No IP address is assigned to the wireless-N USB adapter Technical Specifications Supplemental InformationFactory Default Settings Default SettingsFCC Requirements for Operation in the United States Netgear AdaptersRegulatory Compliance Information FCC RF Radiation Exposure and SAR StatementsIndustry Canada Important Note Radiation Exposure StatementEurope EU Declaration of Conformity Language Statement GPL License Agreement Interference Reduction Table
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