NETGEAR WNA3100M user manual Cannot connect to a wireless network

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Click the icon to open NETGEAR Genie. The home screen shows the following screen if the adapter cannot connect to the network that you selected.
If the network uses wireless security, you need to either know the wireless security settings or use Push 'N' Connect if the network supports WPS. Some networks also restrict use to only computers or wireless devices with known MAC addresses. If that is the case, on the NETGEAR Genie screen, click Other to find the MAC address for your wireless-N USB adapter and provide it to the network administrator.
Maintenance
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NETGEAR N300 Wireless Mini USB Adapter WNA3100M

I cannot connect to a wireless network.

Make sure that your wireless-N USB adapter is inserted securely into the USB port on your computer or the USB cable if you are using it. The wireless-N USB adapter LED should light up or blink (see Status LED on page 5 for details).

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Contents Netgear N300 Wireless Mini USB Adapter WNA3100M Statement of Conditions Technical SupportTrademarks Contents Set Up Your Wireless Adapter Status LED Package ContentsNetgear Genie Home Netgear Genie Desktop IconStatus bar Status BarNetwork Details Join a Wireless Network To view network details Join a Network or Connect to a Different Network  To use WPS to join a wireless network To select and join a wireless network Join a Hidden Network  To manually connect using WPSNetgear N300 Wireless Mini USB Adapter WNA3100M Maintenance Sent/Receive Activity Other ScreenRemove the Software Frequently Asked Questions FAQsCannot connect to a wireless network When I connect to the network I cannot access the Internet No IP address is assigned to the wireless-N USB adapter Supplemental Information Technical SpecificationsDefault Settings Factory Default SettingsRegulatory Compliance Information Netgear AdaptersFCC Requirements for Operation in the United States FCC RF Radiation Exposure and SAR StatementsEurope EU Declaration of Conformity Industry CanadaImportant Note Radiation Exposure Statement Language Statement Interference Reduction Table GPL License Agreement
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