NETGEAR PTV1000 Firewall Issues, Windows Power Saving, Could Not Obtain a Network Address

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Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual

Firewall Issues

Sometimes the laptop’s firewall will block the Wi-Fi connection between the laptop and the adapter. If this is the case, the laptop's firewall settings must be changed. The following instructions apply to a Microsoft Windows Firewall. To allow Intel Wireless Display through a different firewall, see that firewall's product manual. There may be inconsistent results allowing the application through a firewall that is not a Microsoft Windows firewall.

1.Click on the Windows Start icon and type in the search field Allow a program through a Windows Firewall.

2.In the search results, click Allow a program through Windows Firewall.

3.In the firewall control panel, make sure the Name, Private, and Public check boxes are selected for both WiDiApp and Wireless PAN DHCP Server.

4.When done, click OK and connect again.

Windows Power Saving

Microsoft Windows software may be set to dim the display or put the computer to sleep after a period of time. To avoid the laptop’s screen dimming while using Intel Wireless Display, change the laptop’s power settings by following these steps:

1.Click the Windows Start icon.

2.Type Power Options in the search field and click the Power Options result.

3.Under the Select a Power Plan heading, make sure the Balanced radio button is selected.

4.Click Change Plan Settings next to the current plan.

5.Change the Dim the display, Turn of the display, and Put the computer to sleep options under either On Battery and Plugged in headings to a longer time setting.

Could Not Obtain a Network Address

To correct this issue, try closing Intel Wireless Display and restarting the laptop. The laptop’s firewall could be blocking the adapter’s request for a network address. To allow the address request through a firewall, see “Firewall Issues” on page 2-6. If this does not resolve the issue, see “Common Solutions to Many Issues” on page 2-7.

Adapter Does Not Work

If the adapter is not working, try the solutions found in “Common Solutions to Many Issues” on page 2-7before following the instructions below.

2-6

v1.0, January 2010

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Contents Push 2 TV Adapter PTV1000/Intel Wireless Technical Support TrademarksStatement of Conditions Certificate of the Manufacturer/ImporterRegulatory Compliance Information Europe EU Declaration of ConformityFCC Requirements for Operation in the United States Product and Publication Details Contents Why does My Laptops Color Look Different on My TV? Changing the Sound using the Windows Control Panel About This Manual Conventions, Formats, and ScopeRevision History Chapter Connecting Using Intel Wireless DisplayOpening Intel Wireless Display on the Laptop V1.0, January Scanning for Adapters Detected AdapterDetected Adapters Column Information Connecting to the TV Ready to Use Intel Wireless DisplayConnected to the Adapter First Time Connection Procedures Changing the TV InputEntering a Security Code Security Configuration Successful Adapter is ConnectedRename Adapter Finishing the Initial Set Up Process Initial Set Up TroubleshootingDisconnecting Exiting Troubleshooting Initial Set Up ProblemsCords and Cables On/Off Button Adapter Encountered a Problem on Startup Security Code IssuesTV Image is Rough, Frozen or Delayed There are No Adapters DetectedYour Video Mode has Changed Unsupported Audio ModeSecurity Profile is Incorrect Manually Setting the Correct Security Profile Your Wireless is OffIntel My WiFi Technology is Disabled Unsupported Laptop HardwareFirewall Issues Windows Power SavingCould Not Obtain a Network Address Adapter Does Not WorkCommon Solutions to Many Issues Checking the Access Point FrequencyKnown Issues FAQsHow do I Update the Firmware? How do I Reset the Application Settings?How do I Reset the Adapter? How do I Change the Adapter Display LanguageHow do I Clear the Adapter Memory? What are Adapter Properties?Adapter Properties Definitions Audio/Visual Tuning Why does My Laptops Color Look Different on My TV?How do I Adjust the TV Display Image? How do I Adjust the Audio?Global Volume Control Changing the Sound using the Windows Control PanelWindows Audio Mixer How do I Train My Displays?Can I play DVDs with Intel Wireless Display? What is Auto-ConnectHow do I Contact Customer Support? V1.0, January Appendix a Technical Specifications Feature DescriptionAppendix B Related Documents Document Link
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