NETGEAR WG111U user manual Frequently Asked Questions, General Questions

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User’s Manual for the NETGEAR Super AG Wireless USB 2.0 Adapter WG111U

Frequently Asked Questions

Use the information below to solve common problems you may encounter. Also, please refer to the knowledge base on the NETGEAR web site at http://ww.netgear.com/support/main.asp.

General Questions

Why do I see no more than 54 Mbps on the Configuration Utility status line?

The WG111U can operate at 108 Mbps. You are probably connecting to a standard 802.11g network. If you use the NETGEAR WGT624 108 Mbps Wireless Firewall Router or WG634U 108 Mbps Wireless Media Router, you will see network speeds up to 108 Mbps.

If you are connecting to an 802.11b network, the maximum 802.11b speed is 11 Mbps.

If your computer does not have a USB v2.0 port but rather a USB v1.1 type port, the WG111U will be limited to the maximum speed of the USB v1.1 port. USB v1.1 port maximum speed is 12 Mbps whereas the maximum speed of a USB v2.0 port is 480 Mbps. PC computers can be upgraded with optional add-on USB v2.0 adapters that provide one or more USB v2.0 ports.

If you are already using a USB 2.0 controller, make sure that you are using the correct driver for USB 2.0.For Windows XP, you need to upgrade your system to Service Pack 1 in order to utilize the USB 2.0 port. For Windows 2000, you need to upgrade your system to Service Pack 4 in order to utilize the USB 2.0 port.

The WG111U Smart Configuration Utility keeps asking me to save my settings

This is because you have made changes to the settings and the utility is offering you the chance to save the changes. If you want to avoid these Profile setting prompts, simply click Apply before you close the utility program.

Ad Hoc mode is not working correctly

You need to click the Initiate Ad Hoc button on the Settings screen before you click Apply. Here is how you start an Ad Hoc network:

1.Fill in the Network Name (SSID).

2.Select the Computer-to-Computer (Ad Hoc) Network Type.

3.Click Initiate Ad Hoc.

4.Accept the default settings or make your changes and click OK.

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Troubleshooting

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Contents 202-10065-01 Technical Support Certificate of the Manufacturer/ImporterDeclaration Of Conformity FCC Guidelines for Human ExposureFCC Requirements for Operation in the United States Operation Using 2.4 GHz Channels in France Export RestrictionsMetropolitan Regions with Eased Restrictions in 2.4GHz Band Operation Using 5 GHz Channels in the European Community Allowed 5GHz Channels in Each European Community CountryVii Viii Contents Chapter Configuration Appendix C Preparing Your Network to Work with a Router Glossary Index Audience, Scope, Conventions Manual SpecificationsChapter About This Manual Typographical conventionsHow to Use this Manual Html version of this manualHow to Print this Manual About This Manual Chapter Introduction About the WG111UKey Features 802.11a and 802.11b/g Wireless NetworkingComparison of Wireless Modes Comparing the 802.11a, 802.11b, and 802.11g ModesRoad Map for ‘How to Get There From Here’ What’s in the Box?Road Map for How to Get There From Here If I Want To? What’s Needed? What Do I Do? How Do I?Netgear Super AG Netgear Super AG Wireless Wired network Wirelessly connect What You Need Before You Begin Chapter Basic SetupVerifying System Requirements Determining Placement of the USB Adapter Observing Location and Range GuidelinesTwo Basic Operating Modes Attach fastener to back of plastic cradleWG111U Default Wireless Configuration Settings Basic Installation InstructionsFor Windows XP Users Installing a WG111U Install the Netgear Super AG Wireless USB 2.0 Adapter WG111U Configure your WG111U Verify wireless connectivity to your network For Windows 2000, ME, and 98SE Users Installing a WG111U Found New Hardware Wizard WG111U System Tray Icon Configure your WG111U WG111U Wireless Connection Indicators Status LED Interpreting the LED on the WG111ULED Descriptions Red Interpreting System Tray Icon ColorsColor Condition Description YellowUnderstanding the Configuration Options Chapter ConfigurationUsing Configuration Profiles How to Configure an Infrastructure Mode Profile Connecting to an Access Point in Infrastructure ModeRun the WG111U Smart Wireless Wizard Configure the wireless network settings Save your settings in a ProfileHow to Configure an Ad-hoc Mode Profile Connecting to Another PC in Ad-hoc ModeConfigure the PC network settings Ad-Hoc Setting dialog box Ping -t 192.168.0.1 and then click OK What’s on the Statistics Page? StatisticsUnderstanding the Advanced Settings Advanced SettingsEuropean Regulatory Requirements for Transmit Power Control TPC Configuration ProcedureConfiguration Chapter Wireless Security Configuration Understanding the Security OptionsUsing WEP Security Basic Requirements for WEPWireless Network Name Ssid WEP Security Settings WorksheetWEP Security Encryption Key Configure the Network Name Ssid settings How to Configure WEP Encryption SecurityConfigure the WEP settings Using WPA-PSK Advanced Security Basic Requirements for WPA-PSKWPA-PSK Security Settings Worksheet How to Configure WPA-PSK Advanced SecurityConfigure the WPA-PSK settings WPA-PSK settings screenWireless Security Configuration Chapter Troubleshooting Basic TipsAd Hoc mode is not working correctly Frequently Asked QuestionsGeneral Questions How to use XP’s own Wireless configuration utility New Hardware Wizard appears after installation has completedTroubleshooting Appendix a Technical Specifications USBTechnical Specifications Wireless Networking Overview Appendix B Wireless Networking BasicsInfrastructure Mode Network Name Extended Service Set Identification Essid Ad Hoc Mode Peer-to-Peer WorkgroupWireless Channels Radio frequency channels used are listed in Table B-1 Table B-1 802.11g Radio Frequency ChannelsWEP Wireless Security WEP AuthenticationAccess point have the same WEP are described below Authentication Shared Key Steps Key Size and Configuration WPA Wireless Security How to Use WEP ParametersHow Does WPA Compare to WEP? What are the Key Features of WPA Security? How Does WPA Compare to Ieee 802.11i?Wireless Networking Basics Login Authentication Figure B-3 WPA OverviewFigure B-4 802.1x Authentication Sequence WPA Data Encryption Key Management Temporal Key Integrity Protocol Tkip Is WPA Perfect? Supporting a Mixture of WPA and WEP Wireless ClientsChanges to Wireless Access Points Product Support for WPANew WPA information element WPA two-phase authenticationChanges to Wireless Network Adapters MichaelChanges to Wireless Client Programs What You Need To Use a Router with a Broadband Modem Computer Network Configuration RequirementsAppendix C Preparing Your Network to Work with a Router Cabling and Computer HardwareInternet Configuration Requirements Where Do I Get the Internet Configuration Parameters?Record Your Internet Connection Information Preparing Your Computers for TCP/IP Networking Installing or Verifying Windows Networking Components Configuring Windows 95, 98, and Me for TCP/IP NetworkingInstalling a New Adapter Installing TCP/IP Installing the Client for Microsoft NetworksVerify the Configuration Settings Open the Network PanelVerify the Properties IP Address Setting Selecting the Windows’ Internet Access MethodVerifying TCP/IP Properties Configuring Windows NT4, 2000 or XP for IP Networking Open the Network Connection Window Configuring Dhcp of TCP/IP in Windows XP, 2000, or NT4Dhcp Configuration of TCP/IP in Windows XP Go to the Network Connection Status windowGo to Properties Set Dhcp for TCP/IPDhcp Configuration of TCP/IP in Windows Check the Local Area Connection Properties SettingsComplete the configuration Check the Internet Protocol PropertiesDhcp Configuration of TCP/IP in Windows NT4 Go to TCP/IP PropertiesVerifying TCP/IP Properties for Windows XP, 2000, and NT4 Set the TCP/IP PropertiesMacOS 8.6 or Configuring the Macintosh for TCP/IP NetworkingMacOS Verifying the Readiness of Your Internet Account Verifying TCP/IP Properties for Macintosh ComputersAre Login Protocols Used? What Is Your Configuration Information?Select the Gateway tab Restarting the Network Glossary Glossary-2 Glossary Glossary-3 Glossary-4 Glossary Glossary-5 Glossary-6 Index NumericsIndex-2