NETGEAR FS 524S, FS 517TS manual Troubleshooting Chart, 1000M or 100M LED

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CHAPTER 5:TROUBLESHOOTING

This chapter provides information about troubleshooting the NETGEAR FS517TS or FS524S Switches. Topics include:

Troubleshooting chart

Additional troubleshooting suggestions

Troubleshooting Chart

Table 5-1 lists symptoms, causes, and solutions of possible problems.

Table 5-1. Troubleshooting Chart

 

 

 

 

Symptom

Cause

Solution

Power LED is off.

No power is received

Check the power cord connections

 

 

for the switch at the switch. and the

 

 

connected device.

 

 

Make sure all cables used are

 

 

correct and comply with Ethernet

 

 

specifications.

 

 

 

1000M or 100M LED

Port connection is not working

Check the crimp on the connectors

is off or intermittnet.

 

and make sure that the plug is

 

 

properly inserted and locked into the

 

 

port at both the switch and the

 

 

connecting device.

 

 

Make sure all cables used are

 

 

correct and comply with Ethernet

 

 

specifications. See Appendix C.

 

 

Check for a defective adapter card,

 

 

cable, or port by testing them in an

 

 

alternate environment where all

 

 

products are functioning.

 

 

 

troubleshooting 5-1

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Contents Stackable Fast Ethernet Switch Voluntary Control Council for Interference Vcci Statement TrademarksStatement of Conditions Certificate of the Manufacturer/ImporterIii EN 55 022 Declaration of ConformanceInternet/World Wide Web Customer SupportContents Installation TroubleshootingTechnical Specifications Cabling Guidelines Connector Pin AssignmentsFigures Tables TablesPage Introduction DescriptionIntroduction Features Feature FS517TS Switch FS524S Switch Unique FeaturesShared Features Package Contents Page Front and Back Panels Physical DescriptionFront and Back Panels of the FS517TS Switch 10/100 Mbps RJ-45 Ports Front and Back Panels of the FS524S SwitchFront Panel LEDs LED DescriptionsFront Panel RJ-45 Gigabit Copper Port FS517TS Only Normal/Uplink Push Button FS524S OnlyAuto Uplink FS517TS Only Model FS517TS Switch FR314 Router EN524 Hub Page Applications Desktop SwitchingStacked Switching Segment Switching and Bridging from 10 Mbps to 100 MbpsExample of Switched Stacking Applications Page Installation InstallationPreparing the Site Characteristics RequirementsInstalling the Switch Installing the Switch on a Flat SurfaceInstalling the Switch in a Rack Attaching Mounting Brackets Connecting Devices to the SwitchConnecting Devices to the Switch Connecting Switches to the Stack’s BackplaneInstallation Cabling Two FS517TS Stacked Switches Cabling FS517TS and FS524S Switches Checking the InstallationApplying AC Power Page Troubleshooting TroubleshootingTroubleshooting Chart Troubleshooting ChartTo is powered on and operating Network Adapter Cards Additional Troubleshooting SuggestionsConfiguration Switch IntegrityPage Data Rate Appendix Atechnical SpecificationsElectrical Specifications Network Protocol and Standards CompatibilityElectromagnetic Emissions Physical SpecificationsFS524S Switch W 330 mm 13 D 207 mm 8.2 H 43 mm Environmental SpecificationsElectromagnetic Susceptibility Safety Agency ApprovalsPerformance Specifications RJ-45 Plug and RJ-45 Connector Appendix B Connector PIN AssignmentsPin Channel Description 100 Mbps RJ-45 Plug and RJ-45 Connector Pin AssignmentsAppendix C Cabling Guidelines Fast Ethernet Cable GuidelinesCabling guidelines Category 5 Cable Category 5 Cable Specifications Twisted Pair CablesTable C-1. Electrical Requirements of Category 5 Cable Figure C-1 illustrates straight-through twisted pair cable Patch Panels and Cables Cabling LengthReturn Loss Near End Cross Talk Next Conclusion Patch CablesIndex Environmental Specifications, A-2 Page NETGEAR, Inc