NETGEAR FS 524S Additional Troubleshooting Suggestions, Network Adapter Cards, Configuration

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Additional Troubleshooting Suggestions

If the suggestions in Table 5-1 do not resolve your problem, refer to the troubleshooting suggestions in this section.

Network Adapter Cards

Make sure the network adapter cards installed in the PCs are in working condition and the software driver has been installed.

Configuration

If problems occur after altering the network configuration, restore the original connec- tions and determine the problem by implementing the new changes, one step at a time. Make sure that cable distances, repeater limits, and other physical aspects of the instal- lation do not exceed the Ethernet limitations.

Switch Integrity

If required, verify the integrity of the switch by resetting the switch. To reset the switch, remove AC power from the switch and then reapply AC power. If the problem continues, contact NETGEAR technical support. In North America, call 1-888-NETGEAR. If you are outside of North America, please refer to the support information card included with your product.

Auto Negotiation

The 10/100 Mbps ports negotiate the correct duplex mode and speed if the device at the other end of the link supports auto negotiation. If the device does not support auto negotiation, the switch only determines the speed correctly and the duplex mode defaults to half-duplex.

The gigabit port on the FS517TS Switch negotiates speed, duplex mode, and flow control, provided that the attached device supports auto-negotiation.

troubleshooting 5-3

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Contents Stackable Fast Ethernet Switch Statement of Conditions TrademarksCertificate of the Manufacturer/Importer Voluntary Control Council for Interference Vcci StatementIii EN 55 022 Declaration of ConformanceInternet/World Wide Web Customer SupportContents Technical Specifications InstallationTroubleshooting Cabling Guidelines Connector Pin AssignmentsFigures Tables TablesPage Introduction IntroductionDescription Features Feature FS517TS Switch FS524S Switch Unique FeaturesShared Features Package Contents Page Front and Back Panels Physical DescriptionFront and Back Panels of the FS517TS Switch 10/100 Mbps RJ-45 Ports Front and Back Panels of the FS524S SwitchFront Panel LEDs LED DescriptionsAuto Uplink FS517TS Only Front Panel RJ-45 Gigabit Copper Port FS517TS OnlyNormal/Uplink Push Button FS524S Only Model FS517TS Switch FR314 Router EN524 Hub Page Applications Desktop SwitchingStacked Switching Segment Switching and Bridging from 10 Mbps to 100 MbpsExample of Switched Stacking Applications Page Installation InstallationPreparing the Site Characteristics RequirementsInstalling the Switch in a Rack Installing the SwitchInstalling the Switch on a Flat Surface Attaching Mounting Brackets Connecting Devices to the SwitchConnecting Devices to the Switch Connecting Switches to the Stack’s BackplaneInstallation Cabling Two FS517TS Stacked Switches Cabling FS517TS and FS524S Switches Checking the InstallationApplying AC Power Page Troubleshooting Chart TroubleshootingTroubleshooting Chart TroubleshootingTo is powered on and operating Configuration Additional Troubleshooting SuggestionsSwitch Integrity Network Adapter CardsPage Electrical Specifications Appendix Atechnical SpecificationsNetwork Protocol and Standards Compatibility Data RateFS524S Switch W 330 mm 13 D 207 mm 8.2 H 43 mm Physical SpecificationsEnvironmental Specifications Electromagnetic EmissionsElectromagnetic Susceptibility Safety Agency ApprovalsPerformance Specifications RJ-45 Plug and RJ-45 Connector Appendix B Connector PIN AssignmentsPin Channel Description 100 Mbps RJ-45 Plug and RJ-45 Connector Pin AssignmentsCabling guidelines Appendix C Cabling GuidelinesFast Ethernet Cable Guidelines Category 5 Cable Table C-1. Electrical Requirements of Category 5 Cable Category 5 Cable SpecificationsTwisted Pair Cables Figure C-1 illustrates straight-through twisted pair cable Patch Panels and Cables Return Loss CablingLength Near End Cross Talk Next Conclusion Patch CablesIndex Environmental Specifications, A-2 Page NETGEAR, Inc