NetComm NP5410 manual FAQ & Troubleshooting, My PC can’t locate the Wireless Ethernet Adapter

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FAQ & Troubleshooting

This chapter provides solutions to problems usually encountered during the installation and operation of the Wireless Access Point. Please refer to the following descriptions to solve the problems. If you can’t find an answer here, please contact your dealer for further information.

My PC can’t locate the Wireless Ethernet Adapter.

Please follow the procedures below:

■Check if the Ethernet cable is correctly connected.

■Check if the IP addresses of your PC and Wireless Ethernet Adapter both are on the same local IP network. If not, you may use Wireless Navigator to set up Adapter’s IP address, or change your PC’s IP address. For example, if your PC’s IP address is 169.254.17.50 and IP of Ethernet Adapter is 192.168.1.200, you may need to change IP of your PC to 192.168.1.xxx.

My NP5410 cannot communicate with Wireless Access Point.

Please follow the procedures below:

■Check if you can use Wireless Navigator utility to access to the NP5410 first. If not, please go through the procedure of Q1.

■Check if the NP5410 is set to Infrastructure correctly.

■Check if the SSID of your NP5410 is the same as AP’s. If not, please set it the same as the SSID of AP’s or leave it empty to connect to any AP available.

■Check if the WEP is enabled either in your NP5410 or access point. If yes, please make sure that your NP5410 and the Wireless Access Point both have the same setting for WEP, such as the key tables must match.

■Finally, please check if radio interference is causing a problem; see if connection is possible when close to the Wireless Access Point. Remember that the connection range can be as short as 100 feet in poor environment.

The Wireless connection speed is very slow.

The wireless system will connect at the highest possible speed, depending on the distance and the environment condition. To obtain the highest possible connection speed, you have to try to adjust the Ethernet NP5410’s location and its antenna’s direction. If you find the interference is the problem, changing to another channel may improve the performance.

Can I run an application from a remote computer over the wireless network?

This will depend on whether or not the application is designed to be used over a network. Consult the application’s user guide to determine if it supports operation over a network.

Rev. 1 - YML675

www.netcomm.com.au

NP5410 Wireless Ethernet Bridge User Guide

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Contents Page Contents Introduction Package ContentsConfiguration & Management NP5410 Wireless Ethernet Bridge FeaturesWireless Features LAN FeaturesRear Panel Physical DetailsField Setting Details Factory DefaultsLED Indications Hardware Installation Ad-hoc Networking Connecting the NP5410 to Your NetworkLAN Wireless Navigator Installation Rev YML675 Rev YML675 NP5410 Wireless Ethernet Bridge User Guide Startup and Login Info Tab Configuring the NP5410User of Dhcp of router Setup Tab Security Tab WEP key 1 ~ Admin Tab Rev YML675 NP5410 Wireless Ethernet Bridge User Guide Firmware Upgrade Procedure My PC can’t locate the Wireless Ethernet Adapter FAQ & TroubleshootingWhat is the Ieee 802.11g draft? ESS-ID GlossaryRev YML675 Product Specifications Trademarks and Notices Registering your NetComm ProductWarranty Registration Form Page Limitations of Warranty Product Warranty

NP5410 specifications

The NetComm NP5410 is an advanced, dual WAN broadband router designed to meet the needs of users requiring reliable and high-speed internet connectivity. This device is primarily aimed at small to medium-sized businesses that demand uninterrupted service and enhanced network performance.

One of the standout features of the NP5410 is its dual WAN capability, which allows it to connect to two separate internet services simultaneously. This not only provides a failover option ensuring consistent uptime but also enables load balancing to optimize bandwidth usage across multiple connections. The router supports various WAN types, including DSL, cable, and 3G/4G LTE, providing flexibility for different network environments.

Equipped with high-performance hardware, the NP5410 boasts a powerful processor that supports high-speed data processing and multiple concurrent connections. It also features advanced Quality of Service (QoS) settings that prioritize network traffic for critical applications, guaranteeing smooth performance during peak usage times.

Security is a crucial aspect of the NP5410, as it comes with built-in firewall capabilities, and supports VPN protocols, including IPsec and PPTP. This enables secure remote access for employees working from home or on the go. Additionally, the router has authentication features, ensuring that only authorized users can connect to the network, which helps protect sensitive data.

The NP5410 also supports wireless connectivity with dual-band Wi-Fi, providing coverage for both 2.4GHz and 5GHz frequencies. This dual-band functionality allows users to connect a wide range of devices with varying performance needs, from older devices on the 2.4GHz band to modern devices that benefit from the higher speeds available on the 5GHz band. Moreover, the router incorporates the latest Wi-Fi standards, including802.11ac, which enhances wireless performance and range.

For ease of management, the NetComm NP5410 features a user-friendly web interface, allowing administrators to easily configure settings, monitor network performance, and troubleshoot issues as they arise. Integration with remote management tools is also supported, making it convenient for IT personnel to manage devices across multiple locations.

In summary, the NetComm NP5410 is a robust broadband router that combines dual WAN capabilities, high-speed performance, strong security features, and user-friendly management tools. Its design and technologies make it an ideal choice for businesses requiring reliable and efficient network solutions.
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