NComputing L120, L200, L100 manual Connection Terminal Server, Host unreachable, Console

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No Terminal Server found or not all services initialized yet, please click on the connection list and try again

When the PC Expanion is set to find the host PC automatically,

“Autodetection” is set in <TS Options>. However the PC Expanion may not find the host PC where the NCT-2000-XP program is installed.

Check Point :

Check if the NCT-2000-XP program is installed on the host computer.

Check if the LAN cable is properly connected to the host computer.

Check if the host computer and PC Expanion are in the same sub- network.

Check if the firewall or anti-virus programs installed on the host computer or network equipment are compatible with NCT-2000- XP.

Connection Terminal Server

When the user clicks the <Connect> button, this message appears.

Host unreachable

When the PC Expanion is connected to the host PC, and the PC Expanion does not find the host PC this message appears.

Check Point :

If you are connected to a host computer that you selected from the found host computer list by selecting ‘Autodetection’ in the <Setup> <TS Options> of the PC Expanion, check if the firewall or anti-virus programs installed on the host computer are compatible with NCT-2000-XP.

If you have selected ‘TS 2’ or ‘TS 3’ in the <Setup> <TS Options> of the PC Expanion, check if the IP address of the host computer is identical with the Terminal Server Network address set in the in ‘TS 2’ or ‘TS 3’.

If you have selected ‘TS 2’ or ‘TS 3’ in the <Setup> <TS Options> of the PC Expanion, check if the NCT-2000-XP program is installed on the host computer to be connected.

If you have selected ‘TS 2’ or ‘TS 3’ in the <Setup> <TS Options> of the PC Expanion, check if the host computer is in the same sub- network.

TS ERROR - INVALID OR NO SERIAL NUMBER!

This message appears when no serial number exists on the host computer. This message does not appear if the product includes a serial number. If a serial number is included, ‘Serial No’ appears when you click the <Info> button on the PC Expanion’s initial screen.

Check Point :

Refer to “27. How to add or remove the serial number of the NCT-2000- XP program” in Part 8. Then add the serial number on the NCT-2000-XP

console.

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PC Expanion User s Guide L100 L120 L200 Windows XP Home EditionWindows 2000 Server LinuxDisclaimers Copyright TrademarksPC Expanion is a trademark of NComputing Corportaiton Classifications and descriptions of signs FCC Information to UseBe sure to keep the mainframe safe from any severe impact Thank you for purchasing our companys product Some restrictions apply. See website for detailsContents Part 8 Using the PC Expanion Advanced Glossary How to set the resolution and frequency on the PC ExpanionRegarding PC Expanion A-1 Regarding computer network A-1 Features What is the PC Expanion ?Web site for more information Minimum hardware requirements System Minimum RequirementDesktop PC PC Expanion Conceptual Diagram OS Operating System and Maximum Connection LimitHow to use the PC Expanion Insert the software installation CD into the CD drive Click Install Program buttonLatest NCT-2000-XP program installation ‘Preparing to install’ message appearsClick Next button Select ‘I agree’ and then click the Next buttonClick the Next button Alter management settingsFind button and select the desired folder Add user accounts Click the Restart buttonButton. Start using the PC Expanion User clicks either TS Options within Setup or OptionsRouter Refer to the followingConnecting by Using a switch Supports 100Mbps switching Administrator Password does not appear Information you provide is accurateSelecting online Internet registration Select the method of registrationOffline The host PC is not connected to the internet Software and providing technical supportPage Page File. You must repeat the registration process Unregistration Unregistration of the product via the InternetCancellation of registration Offline File/Email Page NCT-2000-XP program by using the following methods So that the system can always return to where it was beforeAdministrator password is set during the installation Direct Updating via the InternetPage PC and PC Expanion All Programs WindowsOption is that NCT-2000-XP is running Software Settings Local Run the NCT-2000-XP applicationSessions Status Displays the current connection status of the stationProduct Information Information & SettingsLicense Information Disable background-bitmaps under Windows XP System SettingsDisplays the general information on the system Serial Numbers Software Settings LANUSB-Storage device Assignments Hardware Settings LAN/Local UTMA/UTSA DevicesDevice Information Status of the connection and the serial numberNetwork Settings Password SettingsLanguage ConnectionUTMA/UTSA Device Setup AdvancedMenu NetworkConnection Settings Setup Password and LanguageUser can change the IP address of Station Member of GroupsPart 7 Using the Setup Each the item is described belowOptions or TS Options Password How to add a new user account Add a user account under Windows 2000 Professional Full name and explanationYou can reconfigure groups for a user account. Double-click User accountStart Control Panel Administrative Tools Computer Click the user account that you want to createSelect ‘Member Of’ and then click the Add button Click the Find Now buttonHow to check the IP address setting on the PC Expanion How to check the IP address on the PC ExpanionAutomaticManual Automatic Setting Click the Properties buttonCase of automatic setting Accessory Command Prompt or Start RunConnecting with a switch Supports 100Mbps switching How to connect the PC Expanion to the host PC directly ‘Local Area Connection’ and then double-click it How to connect to the specific host PC Click the Yes buttonClick the Connection Settings icon ‘UTMA/UTSA Setup view.’ Page How to connect to the specific host PC automatically How to configure the PC ExpanionHow to set up under the NCT-2000-XP console Start All Programs NCT-2000-XP SelectPage Click the Connection Settings icon ‘UTMA/UTSA Setup view’ Logon with the same user account after restartingEnvironment will be loaded How to send a message to the connected PC Expanion How to send a message in the NCT-2000-XP consoleThere are two methods available to send a message Send Message’How to start or stop running the NCT-2000-XP application How to terminate an active PC Expanion Go to Start All Programs NCT-2000-XPHow to control a running PC Expanion by the administrator How to log in to the host PC automatically How to set the timer for a ‘system shutdown’ messageHow to enable or disable the function of sending a message SettingsInformation NCT-2000-XP NCT-2000How to view and control a PC Expanion Page How to view the background-bitmaps image of a PC Expanion How to set the password of the NCT-2000- XP program How to use the USB port in case of L2XX model seriesHow to change the name of a PC Expanion SelectHow to set under the PC Expanion How to set the NCT-2000-XP Console Then click the OK button and Save button Click the Yes button and the PC Expanion will be restartedPage How to assign a PC Expanion Page How to add a serial number Select the file where the serial number is saved How to delete the serial number Serial NumberHow to set the resolution and frequency on the PC Expanion How to configure in the PC ExpanionHow to set in the NCT-2000-XP console Host computerRestarted How to set in the PC Expanion Click the OK button Edit buttonHow to uninstall the NCT-2000-XP program How to assign a USB storage device Click the Next buttonTry to boot latest client Static IP address was assignedGetting dynamic IP address Dhcp server was not foundHost unreachable Connection Terminal ServerConsole Multi user Error Authorization warningCheck all serial numbers in the NCT-2000-XP program console Regarding PC Expanion Regarding computer networkDhcp Dynamic Host Configuration Protocol BandwidthClient/Server ConsoleEthernet Fast EthernetFirewall FTP File Transfer ProtocolLog on MAC AddressNIC Network Interface Card RouterFAQ Port numbers are as follows. TCP Port 27605, 3581, 3597Do I have to register the serial number? Can I connect a PC Expanion directly to a host PC?Please refer to Part 1. The features of the product Do I have to upgrade the NCT-2000-XP program?What if I forget the password of the NCT-2000-XP console ? Will this with Windows 98 or Windows ME?Can the product support 10Mbps or 1Gbps? What games can I play?Can I view movie or mpeg file? Suddenly I cannot connect to a host computerRev. a Part No