NComputing L120, L200, L100 manual Faq, Port numbers are as follows. TCP Port 27605, 3581, 3597

Page 94

FAQ

The following is a list of possible situations that may arise during the use of your product. Simple answers and solutions are provided for each :

A message (shown below) repeatedly appears while installing NCT-2000-XP. What is the problem?

When you try to install NCT-2000-XP using the Installation CD, it compares the contents of the CD with the latest version in the NComputing server. The message appears when the computer is not connected to the Internet or the port is blocked by a program such as a firewall. The reason why the message appears repeatedly is that there are multiple NComputing servers on the network. The redundant servers allow users to download the latest version of the software even if some are down or unreachable.

Our company is using a firewall. Which ports should be opened to use a PC Expanion?

The port numbers are as follows. TCP Port: 27605, 3581, 3597, 3645,

3646, 3725, UDP Port: 1027, 1283.

The port numbers are subject to change without notice.

If NCT-2000-XP Installation CD is not available, can I download the latest version of the program?

Yes, you can download the latest version of the program. However, unlike installing it with the CD, you have to select the option to search for NComputing servers as follows when you try to install the latest program. Click <Start> <All Programs> <Accessories> <Command Prompt> or click <Start> <Run>, type ‘cmd’ and click OK. If the DOS command prompt window appears, change directory to the NCT-2000-XP program folder and type ‘Setup.exe/ftpon’. Then the NComputing servers are searched and the program is updated with the latest version.

A-5

Image 94 Contents
PC Expanion User s Guide Windows 2000 Server L100 L120 L200Windows XP Home Edition LinuxDisclaimers Copyright TrademarksPC Expanion is a trademark of NComputing Corportaiton Classifications and descriptions of signs FCC Information to UseBe sure to keep the mainframe safe from any severe impact Thank you for purchasing our companys product Some restrictions apply. See website for detailsContents Part 8 Using the PC Expanion Advanced Glossary How to set the resolution and frequency on the PC ExpanionRegarding PC Expanion A-1 Regarding computer network A-1 Features What is the PC Expanion ?Web site for more information Minimum hardware requirements System Minimum RequirementDesktop PC PC Expanion Conceptual Diagram OS Operating System and Maximum Connection LimitHow to use the PC Expanion Latest NCT-2000-XP program installation Insert the software installation CD into the CD driveClick Install Program button ‘Preparing to install’ message appearsClick Next button Select ‘I agree’ and then click the Next buttonClick the Next button Alter management settingsFind button and select the desired folder Add user accounts Click the Restart buttonRouter Button. Start using the PC ExpanionUser clicks either TS Options within Setup or Options Refer to the followingConnecting by Using a switch Supports 100Mbps switching Administrator Password does not appear Information you provide is accurateOffline The host PC is not connected to the internet Selecting online Internet registrationSelect the method of registration Software and providing technical supportPage Page File. You must repeat the registration process Unregistration Unregistration of the product via the InternetCancellation of registration Offline File/Email Page Administrator password is set during the installation NCT-2000-XP program by using the following methodsSo that the system can always return to where it was before Direct Updating via the InternetPage PC and PC Expanion All Programs WindowsOption is that NCT-2000-XP is running Software Settings Local Run the NCT-2000-XP applicationSessions Status Displays the current connection status of the stationProduct Information Information & SettingsLicense Information Disable background-bitmaps under Windows XP System SettingsDisplays the general information on the system Serial Numbers Software Settings LANUSB-Storage device Assignments Device Information Hardware Settings LAN/LocalUTMA/UTSA Devices Status of the connection and the serial numberLanguage Network SettingsPassword Settings ConnectionMenu UTMA/UTSA Device SetupAdvanced NetworkUser can change the IP address of Station Connection SettingsSetup Password and Language Member of GroupsPart 7 Using the Setup Each the item is described belowOptions or TS Options Password How to add a new user account Add a user account under Windows 2000 Professional Full name and explanationYou can reconfigure groups for a user account. Double-click User accountSelect ‘Member Of’ and then click the Add button Start Control Panel Administrative Tools ComputerClick the user account that you want to create Click the Find Now buttonHow to check the IP address setting on the PC Expanion How to check the IP address on the PC ExpanionAutomaticManual Automatic Setting Click the Properties buttonCase of automatic setting Accessory Command Prompt or Start RunConnecting with a switch Supports 100Mbps switching How to connect the PC Expanion to the host PC directly ‘Local Area Connection’ and then double-click it How to connect to the specific host PC Click the Yes buttonClick the Connection Settings icon ‘UTMA/UTSA Setup view.’ Page How to set up under the NCT-2000-XP console How to connect to the specific host PC automaticallyHow to configure the PC Expanion Start All Programs NCT-2000-XP SelectPage Click the Connection Settings icon ‘UTMA/UTSA Setup view’ Logon with the same user account after restartingEnvironment will be loaded There are two methods available to send a message How to send a message to the connected PC ExpanionHow to send a message in the NCT-2000-XP console Send Message’How to start or stop running the NCT-2000-XP application How to terminate an active PC Expanion Go to Start All Programs NCT-2000-XPHow to control a running PC Expanion by the administrator How to log in to the host PC automatically How to set the timer for a ‘system shutdown’ messageInformation How to enable or disable the function of sending a messageSettings NCT-2000-XP NCT-2000How to view and control a PC Expanion Page How to view the background-bitmaps image of a PC Expanion How to set the password of the NCT-2000- XP program How to use the USB port in case of L2XX model seriesHow to change the name of a PC Expanion SelectHow to set under the PC Expanion How to set the NCT-2000-XP Console Then click the OK button and Save button Click the Yes button and the PC Expanion will be restartedPage How to assign a PC Expanion Page How to add a serial number Select the file where the serial number is saved How to delete the serial number Serial NumberHow to set in the NCT-2000-XP console How to set the resolution and frequency on the PC ExpanionHow to configure in the PC Expanion Host computerRestarted How to set in the PC Expanion Click the OK button Edit buttonHow to uninstall the NCT-2000-XP program How to assign a USB storage device Click the Next buttonGetting dynamic IP address Try to boot latest clientStatic IP address was assigned Dhcp server was not foundHost unreachable Connection Terminal ServerConsole Multi user Error Authorization warningCheck all serial numbers in the NCT-2000-XP program console Regarding PC Expanion Regarding computer networkClient/Server Dhcp Dynamic Host Configuration ProtocolBandwidth ConsoleFirewall EthernetFast Ethernet FTP File Transfer ProtocolNIC Network Interface Card Log onMAC Address RouterFAQ Port numbers are as follows. TCP Port 27605, 3581, 3597Do I have to register the serial number? Can I connect a PC Expanion directly to a host PC?What if I forget the password of the NCT-2000-XP console ? Please refer to Part 1. The features of the productDo I have to upgrade the NCT-2000-XP program? Will this with Windows 98 or Windows ME?Can I view movie or mpeg file? Can the product support 10Mbps or 1Gbps?What games can I play? Suddenly I cannot connect to a host computerRev. a Part No