Multi-Tech Systems MVP120 manual User Guide

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User Guide

MultiVOIP Series 100 - Model MVP120

S0000223 Revision A

Copyright

This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi- Tech Systems, Inc. All rights reserved.

Copyright © 2001, by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Revision

Date

Description

A09/27/01 Manual released. Software at Version 7.51x.

Patents

This Product is covered by one or more of the following U.S. Patent Numbers: 5.682.386; 5.757.801; 6.151.333, 6,219,708. Other Patents Pending.

Trademarks

Multi-Tech and the Multi-Tech logo are registered trademarks and MultiVOIP is a trademark of Multi-Tech Systems, Inc.

Adobe Acrobat is a trademark of Adobe Systems Incorporated.

Microsoft Windows, Windows 2000, Windows 98, Windows 95, Windows NT, and NetMeeting are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

(763)785-3500 or (800) 328-9717 Fax 763-785-9874

Technical Support (800) 972-2439

Internet Address: http://www.multitech.com

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Contents User Guide User Guide Contents Modem-Based LAN-Based Telnet Web Management Chapter Introduction to the MultiVOIP Introduction to the MultiVOIP Installation Preview of This GuideTypical Application Remote SalesGatekeeper Proprietary Phone Book Introduction to the MultiVOIP Ethernet BootFront Panel Description Voice/FaxCommand Connector Power ConnectorEthernet Connector Phone ConnectorSpecifications Chapter Installation Installing the Software and Configuring Your MVP120 InstallationOverview of the Installation Process Unpacking and Cabling the MultiVOIPUnpacking Your MVP120 Telecom Safety WarningOther Safety Warnings Cabling Procedure Cabling Your MVP120Chapter Installing the MVP120 Software Installing the MVP120 Software Installing the MVP120 Software Installing the MVP120 Software Chapter Configuring the Master MultiVOIP Configuring the Master MultiVOIP IP Protocol Default Setup dialog box displaysConfiguring the Master MultiVOIP Configuring the Master MultiVOIP Configuring the Master MultiVOIP Registering with a Gatekeeper Phone Directory Configuring the Master MultiVOIP Configuring the Master MultiVOIP Building a Proprietary Phonebook Directory Configuring the Master MultiVOIP Configuring the Master MultiVOIP Configuring the Master MultiVOIP Configuring the Master MultiVOIP Chapter Configuring the Slave MultiVOIPs Configuring the Slave MultiVOIPs Page Configuring the Slave MultiVOIPs Configuring the Slave MultiVOIPs Configuring the Slave MultiVOIPs Configuring the Slave MultiVOIPs Chapter Deploying the Voip Network Remote Site Administrator Deploying the Voip NetworkChapter Using the MultiVOIP Software Using the MultiVOIP Software Before You BeginMVP120 Configuration Changing Channel Parameters Interface TabVoice/Fax Tab Billing/Misc Tab Regional Tab Changing the Phone Directory Database Proprietary Phone Directory Database Using the MultiVOIP Software Gatekeeper Phone Directory Database Page Changing IP Parameters Viewing Call Progress Applications Setup Viewing Statistics IP StatisticsSnmp Statistics Viewing Logs Viewing Log Entry DetailsReports Viewing Channel TotalsUpgrade Procedures Upgrade SoftwareUsing the MultiVOIP Software Manual Upgrade Procedure Chapter Remote Configuration and Management Remote Configuration and Management Modem-BasedRemote Configuration and Management LAN-Based Remote Configuration and Management Telnet Voice over IP ConfigurationPhone Directory Configuration MultiVOIP Telnet Server MenuWeb Management Chapter Warranty, Service, and Technical Support Warranty Warranty, Service, and Technical SupportMulti-Tech Systems, Inc. Warranty & Repairs Policies Repair Procedures for U.S. and Canadian CustomersRepair Procedures for International Distributors 763 717-5631, or email mtsrepair@multitech.comService Ordering AccessoriesAbout the Internet Technical SupportRecording MVP120 Information Appendixes Appendix a TCP/IP Description Appendix a TCP/IP Description Internet Protocol IP LAN Cable Appendix B Cabling DiagramsCommand Port Cable Remote Configuration Cable Pin MaleFax Branding Statement Appendix C Regulatory InformationClass a Statement FCC PartFCC Part 68 Telecom Ringer Equivalence Number EMC, Safety and Terminal Directive ComplianceCanadian Limitations Notice Glossary Glossary Glossary Glossary Page Glossary Page Higher speeds Page Glossary Page RS-232-C pin DB-25, signals for 100 101 Index Cabling the MVP120103 104

MVP120 specifications

Multi-Tech Systems MVP120 is an advanced communication device designed to enhance various applications across industries. It is a part of the Multi-Tech's MVP (MultiVoIP) product line, which is renowned for its versatility and robustness in VoIP (Voice over Internet Protocol) solutions. The MVP120 provides businesses with an efficient way to convert traditional analog voice signals into digital formats suitable for transmission over the Internet or other digital networks.

One of the main features of the MVP120 is its support for up to 12 voice channels. This capability allows multiple calls to be managed simultaneously, making it an ideal choice for businesses with high call volumes. The device offers a seamless integration with existing telephony systems, enabling users to retain their current infrastructure while benefiting from the added advantages of VoIP technology.

The MVP120 utilizes advanced Voice over IP protocols, including SIP (Session Initiation Protocol), which facilitates the establishment, management, and termination of voice sessions over the internet. SIP compatibility enhances interoperability with various service providers and existing communication systems, ensuring a flexible and scalable solution for businesses of all sizes.

Another noteworthy characteristic of the MVP120 is its built-in T.38 fax support. This enables the transmission of fax documents over IP networks, ensuring reliable delivery even in environments where traditional fax machines may experience disruptions. This feature is particularly beneficial for organizations that still rely on fax communication while transitioning to more modern digital systems.

Security is a primary concern in today’s digital environment, and the MVP120 addresses this with comprehensive protocol support, including SRTP (Secure Real-time Transport Protocol) and TLS (Transport Layer Security). These technologies ensure that voice communications remain secure and private, protecting sensitive information from potential threats.

The MVP120 is also designed with user-friendly management and configuration in mind. It features a web-based interface that makes it easy for administrators to set up and manage the device remotely. This simplifies the deployment process and minimizes downtime, allowing businesses to maintain operational continuity.

In essence, the Multi-Tech Systems MVP120 stands out as a powerful tool for businesses seeking to embrace the benefits of VoIP technology while maintaining reliable communication through traditional means. Its combination of voice channels, protocol support, fax capabilities, and security features make it an excellent choice for modern enterprises aiming to enhance their communication systems.