Multi-Tech Systems MVP120 manual Viewing Statistics, IP Statistics

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Chapter 7 - Using the MultiVOIP Software

Viewing Statistics

The Statistics dialog box enables you to view statistics for major events of the MVP120 operation. This dialog box is accessed by clicking Statistics on the MVP120 Main menu.

The Voice Channel statistics shows the attempted and completed calls, call duration, average call length, bytes/packets sent and received. These statistics can be a helpful troubleshooting tool.

IP Statistics

IP is a connection-less network protocol residing in the network layer of a conventional OSI layered model (for more information on this model, refer to Appendix A). Depending on what is going on at the application layer, IP will typically use one of two transport layer protocols. User Datagram Protocol (UDP), a connection-less transport layer protocol used with TFTP or SNMP; and Transport Control Protocol (TCP), a connection-oriented transport layer protocol used with FTP, Telnet, and SNMP.

UDP makes use of the port concept and has no measures for flow control, reliability, or error recovery. It is used when the full services of TCP are not required, and the reliability measures must be assumed by another layer.

TCP works well in environments where the reliability measures are not assumed by other layers. It is connection-oriented and has a full range of services.

These statistics are informational, and their use as a troubleshooting tool will be contingent on the applications running in the upper layers. For example, if you were having problems

Multi-Tech Systems, Inc. MultiVOIP User Guide

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Contents User Guide User Guide Contents Modem-Based LAN-Based Telnet Web Management Chapter Introduction to the MultiVOIP Introduction to the MultiVOIP Installation Preview of This GuideTypical Application Remote SalesGatekeeper Proprietary Phone Book Introduction to the MultiVOIP Boot Front Panel DescriptionEthernet Voice/FaxPower Connector Ethernet ConnectorCommand Connector Phone ConnectorSpecifications Chapter Installation Installation Overview of the Installation ProcessInstalling the Software and Configuring Your MVP120 Unpacking and Cabling the MultiVOIPTelecom Safety Warning Other Safety WarningsUnpacking Your MVP120 Cabling Procedure Cabling Your MVP120Chapter Installing the MVP120 Software Installing the MVP120 Software Installing the MVP120 Software Installing the MVP120 Software Chapter Configuring the Master MultiVOIP Configuring the Master MultiVOIP IP Protocol Default Setup dialog box displaysConfiguring the Master MultiVOIP Configuring the Master MultiVOIP Configuring the Master MultiVOIP Registering with a Gatekeeper Phone Directory Configuring the Master MultiVOIP Configuring the Master MultiVOIP Building a Proprietary Phonebook Directory Configuring the Master MultiVOIP Configuring the Master MultiVOIP Configuring the Master MultiVOIP Configuring the Master MultiVOIP Chapter Configuring the Slave MultiVOIPs Configuring the Slave MultiVOIPs Page Configuring the Slave MultiVOIPs Configuring the Slave MultiVOIPs Configuring the Slave MultiVOIPs Configuring the Slave MultiVOIPs Chapter Deploying the Voip Network Remote Site Administrator Deploying the Voip NetworkChapter Using the MultiVOIP Software Using the MultiVOIP Software Before You BeginMVP120 Configuration Changing Channel Parameters Interface TabVoice/Fax Tab Billing/Misc Tab Regional Tab Changing the Phone Directory Database Proprietary Phone Directory Database Using the MultiVOIP Software Gatekeeper Phone Directory Database Page Changing IP Parameters Viewing Call Progress Applications Setup Viewing Statistics IP StatisticsSnmp Statistics Viewing Logs Viewing Log Entry DetailsReports Viewing Channel TotalsUpgrade Procedures Upgrade SoftwareUsing the MultiVOIP Software Manual Upgrade Procedure Chapter Remote Configuration and Management Remote Configuration and Management Modem-BasedRemote Configuration and Management LAN-Based Remote Configuration and Management Voice over IP Configuration Phone Directory ConfigurationTelnet MultiVOIP Telnet Server MenuWeb Management Chapter Warranty, Service, and Technical Support Warranty, Service, and Technical Support Multi-Tech Systems, Inc. Warranty & Repairs PoliciesWarranty Repair Procedures for U.S. and Canadian CustomersRepair Procedures for International Distributors 763 717-5631, or email mtsrepair@multitech.comService Ordering AccessoriesTechnical Support Recording MVP120 InformationAbout the Internet Appendixes Appendix a TCP/IP Description Appendix a TCP/IP Description Internet Protocol IP Appendix B Cabling Diagrams Command Port CableLAN Cable Remote Configuration Cable Pin MaleAppendix C Regulatory Information Class a StatementFax Branding Statement FCC PartFCC Part 68 Telecom EMC, Safety and Terminal Directive Compliance Canadian Limitations NoticeRinger Equivalence Number Glossary Glossary Glossary Glossary Page Glossary Page Higher speeds Page Glossary Page RS-232-C pin DB-25, signals for 100 101 Index Cabling the MVP120103 104

MVP120 specifications

Multi-Tech Systems MVP120 is an advanced communication device designed to enhance various applications across industries. It is a part of the Multi-Tech's MVP (MultiVoIP) product line, which is renowned for its versatility and robustness in VoIP (Voice over Internet Protocol) solutions. The MVP120 provides businesses with an efficient way to convert traditional analog voice signals into digital formats suitable for transmission over the Internet or other digital networks.

One of the main features of the MVP120 is its support for up to 12 voice channels. This capability allows multiple calls to be managed simultaneously, making it an ideal choice for businesses with high call volumes. The device offers a seamless integration with existing telephony systems, enabling users to retain their current infrastructure while benefiting from the added advantages of VoIP technology.

The MVP120 utilizes advanced Voice over IP protocols, including SIP (Session Initiation Protocol), which facilitates the establishment, management, and termination of voice sessions over the internet. SIP compatibility enhances interoperability with various service providers and existing communication systems, ensuring a flexible and scalable solution for businesses of all sizes.

Another noteworthy characteristic of the MVP120 is its built-in T.38 fax support. This enables the transmission of fax documents over IP networks, ensuring reliable delivery even in environments where traditional fax machines may experience disruptions. This feature is particularly beneficial for organizations that still rely on fax communication while transitioning to more modern digital systems.

Security is a primary concern in today’s digital environment, and the MVP120 addresses this with comprehensive protocol support, including SRTP (Secure Real-time Transport Protocol) and TLS (Transport Layer Security). These technologies ensure that voice communications remain secure and private, protecting sensitive information from potential threats.

The MVP120 is also designed with user-friendly management and configuration in mind. It features a web-based interface that makes it easy for administrators to set up and manage the device remotely. This simplifies the deployment process and minimizes downtime, allowing businesses to maintain operational continuity.

In essence, the Multi-Tech Systems MVP120 stands out as a powerful tool for businesses seeking to embrace the benefits of VoIP technology while maintaining reliable communication through traditional means. Its combination of voice channels, protocol support, fax capabilities, and security features make it an excellent choice for modern enterprises aiming to enhance their communication systems.
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