Multi-Tech Systems MVP120 manual Typical Application, Remote Sales

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Chapter 1 - Introduction to the MultiVOIP

Typical Application

Before VOIP (Voice Over IP) technology existed, a sales office used a data connection to the Internet and a voice connection to the public telephone network. Now, with VOIP, the two networks can be tied together. To accomplish this a Sales Office MultiVOIP is connected between the public telephone network and the data network as shown in the typical application below. The Sales Office MultiVOIP is going to be set up as the master MultiVOIP and the MultiVOIP at the Remote Sales Office is going to be set up as the slave MultiVOIP. With this approach, the person at the Remote Sales Office can pick up the telephone and dial the Sales Office MultiVOIP and, after a second dial tone, can call anyone in the Sales Office, or dial 9 for outside line and call anyone in the calling area as if they were at the Sales Office.

Sales Office

Workstation

Workstation

Web Server

Remote Sales

LAN

HUB

RouterOffice

IP Address 201.22.122.1

Mask 255.255.255.128

MVP110

IP Address 206.25.124.120

Mask 255.255.255.240

Analog Connections

Workstation

Workstation

#201

Channel 1: FXO

MultiVOIP MVP120 IP Address

201.22.122.118 101 Mask 255.255.255.128

512-4122

512-4123

Fax

4124

P

B

X

Internet/Intranet

IP Network

ISP

PSTN

LAN

HUB ProxyServer

IP Address 206.25.124.110

Mask 255.255.255.240

PSTN Connection

ProxyServer Static IP

(T1/E1, PRI, etc.)

Address 209.96.211.90

 

Typical VOIP Application

To set up this VOIP network, an MVP120 at the Sales Office is connected between the data network and the sales office telephone switch (PBX). To connect the MVP120 to the data network, an Ethernet cable is connected to the Ethernet port on the unit and the other end is plugged into a hub on the data network. On the PBX side, one phone cord is connected to the FXO jack on the back of the MVP120 and attached to an FXO port on the phone switch. The line on the PBX occupies phone extension 4124.

To set up a remote sales office, connect the Ethernet jack on an MVP110 to the hub, and connect (by a phone cord) a telephone to the FXS jack on the MVP110.

To configure the MVP120, the COM port of a PC is connected to the Command port on the MVP120. The configuration software is based on a standard Windows Graphical User Interface (GUI) which simplifies your selection process to a single parameter group within a dialog box. For example, your LAN IP parameters are contained on a single dialog box. You can configure your network IP address and mask for the MVP120 and the gateway address for the corporate router on the same dialog box.

After your network configuration is complete, then you can develop your VOIP phone directory database. This database will be developed on the Sales Office MultiVOIP and sent out to the Remote Sales Office.

You will need to add the phone numbers to the phone directory database. Before you set up the phone directory database, you need to consider how the database is going to be used:

Are you going to have an H.323 Gatekeeper setup your call sessions, or

Are you going to control your call sessions using the proprietary phone book?

Multi-Tech Systems, Inc. MultiVOIP User Guide

8

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Contents User Guide User Guide Contents Modem-Based LAN-Based Telnet Web Management Chapter Introduction to the MultiVOIP Introduction to the MultiVOIP Installation Preview of This GuideTypical Application Remote SalesGatekeeper Proprietary Phone Book Introduction to the MultiVOIP Boot Front Panel DescriptionEthernet Voice/FaxPower Connector Ethernet ConnectorCommand Connector Phone ConnectorSpecifications Chapter Installation Installation Overview of the Installation ProcessInstalling the Software and Configuring Your MVP120 Unpacking and Cabling the MultiVOIPUnpacking Your MVP120 Telecom Safety WarningOther Safety Warnings Cabling Procedure Cabling Your MVP120Chapter Installing the MVP120 Software Installing the MVP120 Software Installing the MVP120 Software Installing the MVP120 Software Chapter Configuring the Master MultiVOIP Configuring the Master MultiVOIP IP Protocol Default Setup dialog box displaysConfiguring the Master MultiVOIP Configuring the Master MultiVOIP Configuring the Master MultiVOIP Registering with a Gatekeeper Phone Directory Configuring the Master MultiVOIP Configuring the Master MultiVOIP Building a Proprietary Phonebook Directory Configuring the Master MultiVOIP Configuring the Master MultiVOIP Configuring the Master MultiVOIP Configuring the Master MultiVOIP Chapter Configuring the Slave MultiVOIPs Configuring the Slave MultiVOIPs Page Configuring the Slave MultiVOIPs Configuring the Slave MultiVOIPs Configuring the Slave MultiVOIPs Configuring the Slave MultiVOIPs Chapter Deploying the Voip Network Remote Site Administrator Deploying the Voip NetworkChapter Using the MultiVOIP Software Using the MultiVOIP Software Before You BeginMVP120 Configuration Changing Channel Parameters Interface TabVoice/Fax Tab Billing/Misc Tab Regional Tab Changing the Phone Directory Database Proprietary Phone Directory Database Using the MultiVOIP Software Gatekeeper Phone Directory Database Page Changing IP Parameters Viewing Call Progress Applications Setup Viewing Statistics IP StatisticsSnmp Statistics Viewing Logs Viewing Log Entry DetailsReports Viewing Channel TotalsUpgrade Procedures Upgrade SoftwareUsing the MultiVOIP Software Manual Upgrade Procedure Chapter Remote Configuration and Management Remote Configuration and Management Modem-BasedRemote Configuration and Management LAN-Based Remote Configuration and Management Voice over IP Configuration Phone Directory ConfigurationTelnet MultiVOIP Telnet Server MenuWeb Management Chapter Warranty, Service, and Technical Support Warranty, Service, and Technical Support Multi-Tech Systems, Inc. Warranty & Repairs PoliciesWarranty Repair Procedures for U.S. and Canadian CustomersRepair Procedures for International Distributors 763 717-5631, or email mtsrepair@multitech.comService Ordering AccessoriesAbout the Internet Technical SupportRecording MVP120 Information Appendixes Appendix a TCP/IP Description Appendix a TCP/IP Description Internet Protocol IP LAN Cable Appendix B Cabling DiagramsCommand Port Cable Remote Configuration Cable Pin MaleAppendix C Regulatory Information Class a StatementFax Branding Statement FCC PartFCC Part 68 Telecom Ringer Equivalence Number EMC, Safety and Terminal Directive ComplianceCanadian Limitations Notice Glossary Glossary Glossary Glossary Page Glossary Page Higher speeds Page Glossary Page RS-232-C pin DB-25, signals for 100 101 Index Cabling the MVP120103 104

MVP120 specifications

Multi-Tech Systems MVP120 is an advanced communication device designed to enhance various applications across industries. It is a part of the Multi-Tech's MVP (MultiVoIP) product line, which is renowned for its versatility and robustness in VoIP (Voice over Internet Protocol) solutions. The MVP120 provides businesses with an efficient way to convert traditional analog voice signals into digital formats suitable for transmission over the Internet or other digital networks.

One of the main features of the MVP120 is its support for up to 12 voice channels. This capability allows multiple calls to be managed simultaneously, making it an ideal choice for businesses with high call volumes. The device offers a seamless integration with existing telephony systems, enabling users to retain their current infrastructure while benefiting from the added advantages of VoIP technology.

The MVP120 utilizes advanced Voice over IP protocols, including SIP (Session Initiation Protocol), which facilitates the establishment, management, and termination of voice sessions over the internet. SIP compatibility enhances interoperability with various service providers and existing communication systems, ensuring a flexible and scalable solution for businesses of all sizes.

Another noteworthy characteristic of the MVP120 is its built-in T.38 fax support. This enables the transmission of fax documents over IP networks, ensuring reliable delivery even in environments where traditional fax machines may experience disruptions. This feature is particularly beneficial for organizations that still rely on fax communication while transitioning to more modern digital systems.

Security is a primary concern in today’s digital environment, and the MVP120 addresses this with comprehensive protocol support, including SRTP (Secure Real-time Transport Protocol) and TLS (Transport Layer Security). These technologies ensure that voice communications remain secure and private, protecting sensitive information from potential threats.

The MVP120 is also designed with user-friendly management and configuration in mind. It features a web-based interface that makes it easy for administrators to set up and manage the device remotely. This simplifies the deployment process and minimizes downtime, allowing businesses to maintain operational continuity.

In essence, the Multi-Tech Systems MVP120 stands out as a powerful tool for businesses seeking to embrace the benefits of VoIP technology while maintaining reliable communication through traditional means. Its combination of voice channels, protocol support, fax capabilities, and security features make it an excellent choice for modern enterprises aiming to enhance their communication systems.