Multi-Tech Systems MVP120 manual Remote Configuration and Management, Modem-Based

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Chapter 8 - Remote Configuration and Management

Chapter 8 - Remote Configuration and Management

This chapter provides procedures for viewing or changing the configuration of a remote unit. Two methods are provided to access a remote unit; the first method is modem based and the second method uses IP. Within the IP method, three applications can be used: 1) LAN-Based using TFTP (Trivial File Transfer Protocol), 2) Telnet as a client application, or 3) a standard web browser on the Internet.

Remote configuration requires the MVP120 software to be loaded on the local PC. The local PC then controls the remote MVP120 either via the modem connection or the LAN.

Modem-Based

To remotely configure a MVP120, a local PC with a modem needs to be connected to a dial-up line and the MVP120 software configured to call the remote MVP120. The remote MVP120 needs to have a modem connected to a dial-up line and the Command Port. Once the connection to the remote unit is made, you can change the configuration as required. Once the configuration is changed, you can download the new configuration to the remote MVP120. Refer to the Modem- Based Remote Configuration Procedure in this chapter to remotely configure a MVP120.

1.At the remote site, remove the serial cable from the PC to the Command Port connector on the back panel of the MVP120.

2.At the remote site, connect a special cable (Remote Configuration Cable) from the Command Port connector on the back panel of the MVP120 to the RS-232 connector on the modem. The special cable is a serial cable with male connectors on both ends. Refer to Appendix B for cable details.

Connect the modem to your local telephone line.

Provide your telephone number to the person verifying your configuration. Configure the remote modem for 19200 baud and turn on Force DTR.

3.At the main site, connect your local PC to a modem that is connected to a dial-up line.

4.Install the MVP120 software on the local PC. When installed, click Start Programs MultiVOIP 100 Configuration Port Setup, or double-click the Configuration Port icon in the MultiVOIP 100 program group.

5.The MultiVOIP 100 Setup dialog box displays.

Verify that the Communication Type is set for COM Port and the COM port of your local PC is selected in the Select Port list.

Multi-Tech Systems, Inc. MultiVOIP User Guide

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Contents User Guide User Guide Contents Modem-Based LAN-Based Telnet Web Management Chapter Introduction to the MultiVOIP Introduction to the MultiVOIP Installation Preview of This GuideTypical Application Remote SalesGatekeeper Proprietary Phone Book Introduction to the MultiVOIP Boot Front Panel DescriptionEthernet Voice/FaxPower Connector Ethernet ConnectorCommand Connector Phone ConnectorSpecifications Chapter Installation Installation Overview of the Installation ProcessInstalling the Software and Configuring Your MVP120 Unpacking and Cabling the MultiVOIPUnpacking Your MVP120 Telecom Safety WarningOther Safety Warnings Cabling Procedure Cabling Your MVP120Chapter Installing the MVP120 Software Installing the MVP120 Software Installing the MVP120 Software Installing the MVP120 Software Chapter Configuring the Master MultiVOIP Configuring the Master MultiVOIP IP Protocol Default Setup dialog box displaysConfiguring the Master MultiVOIP Configuring the Master MultiVOIP Configuring the Master MultiVOIP Registering with a Gatekeeper Phone Directory Configuring the Master MultiVOIP Configuring the Master MultiVOIP Building a Proprietary Phonebook Directory Configuring the Master MultiVOIP Configuring the Master MultiVOIP Configuring the Master MultiVOIP Configuring the Master MultiVOIP Chapter Configuring the Slave MultiVOIPs Configuring the Slave MultiVOIPs Page Configuring the Slave MultiVOIPs Configuring the Slave MultiVOIPs Configuring the Slave MultiVOIPs Configuring the Slave MultiVOIPs Chapter Deploying the Voip Network Remote Site Administrator Deploying the Voip NetworkChapter Using the MultiVOIP Software Using the MultiVOIP Software Before You BeginMVP120 Configuration Changing Channel Parameters Interface TabVoice/Fax Tab Billing/Misc Tab Regional Tab Changing the Phone Directory Database Proprietary Phone Directory Database Using the MultiVOIP Software Gatekeeper Phone Directory Database Page Changing IP Parameters Viewing Call Progress Applications Setup Viewing Statistics IP StatisticsSnmp Statistics Viewing Logs Viewing Log Entry DetailsReports Viewing Channel TotalsUpgrade Procedures Upgrade SoftwareUsing the MultiVOIP Software Manual Upgrade Procedure Chapter Remote Configuration and Management Remote Configuration and Management Modem-BasedRemote Configuration and Management LAN-Based Remote Configuration and Management Voice over IP Configuration Phone Directory ConfigurationTelnet MultiVOIP Telnet Server MenuWeb Management Chapter Warranty, Service, and Technical Support Warranty, Service, and Technical Support Multi-Tech Systems, Inc. Warranty & Repairs PoliciesWarranty Repair Procedures for U.S. and Canadian CustomersRepair Procedures for International Distributors 763 717-5631, or email mtsrepair@multitech.comService Ordering AccessoriesAbout the Internet Technical SupportRecording MVP120 Information Appendixes Appendix a TCP/IP Description Appendix a TCP/IP Description Internet Protocol IP LAN Cable Appendix B Cabling DiagramsCommand Port Cable Remote Configuration Cable Pin MaleAppendix C Regulatory Information Class a StatementFax Branding Statement FCC PartFCC Part 68 Telecom Ringer Equivalence Number EMC, Safety and Terminal Directive ComplianceCanadian Limitations Notice Glossary Glossary Glossary Glossary Page Glossary Page Higher speeds Page Glossary Page RS-232-C pin DB-25, signals for 100 101 Index Cabling the MVP120103 104

MVP120 specifications

Multi-Tech Systems MVP120 is an advanced communication device designed to enhance various applications across industries. It is a part of the Multi-Tech's MVP (MultiVoIP) product line, which is renowned for its versatility and robustness in VoIP (Voice over Internet Protocol) solutions. The MVP120 provides businesses with an efficient way to convert traditional analog voice signals into digital formats suitable for transmission over the Internet or other digital networks.

One of the main features of the MVP120 is its support for up to 12 voice channels. This capability allows multiple calls to be managed simultaneously, making it an ideal choice for businesses with high call volumes. The device offers a seamless integration with existing telephony systems, enabling users to retain their current infrastructure while benefiting from the added advantages of VoIP technology.

The MVP120 utilizes advanced Voice over IP protocols, including SIP (Session Initiation Protocol), which facilitates the establishment, management, and termination of voice sessions over the internet. SIP compatibility enhances interoperability with various service providers and existing communication systems, ensuring a flexible and scalable solution for businesses of all sizes.

Another noteworthy characteristic of the MVP120 is its built-in T.38 fax support. This enables the transmission of fax documents over IP networks, ensuring reliable delivery even in environments where traditional fax machines may experience disruptions. This feature is particularly beneficial for organizations that still rely on fax communication while transitioning to more modern digital systems.

Security is a primary concern in today’s digital environment, and the MVP120 addresses this with comprehensive protocol support, including SRTP (Secure Real-time Transport Protocol) and TLS (Transport Layer Security). These technologies ensure that voice communications remain secure and private, protecting sensitive information from potential threats.

The MVP120 is also designed with user-friendly management and configuration in mind. It features a web-based interface that makes it easy for administrators to set up and manage the device remotely. This simplifies the deployment process and minimizes downtime, allowing businesses to maintain operational continuity.

In essence, the Multi-Tech Systems MVP120 stands out as a powerful tool for businesses seeking to embrace the benefits of VoIP technology while maintaining reliable communication through traditional means. Its combination of voice channels, protocol support, fax capabilities, and security features make it an excellent choice for modern enterprises aiming to enhance their communication systems.