Multi-Tech Systems MultiConnect Adapter manual Repair Procedures for International Distributors

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Appendix B – Warranty and Service

Repair Procedures for International Distributors

International distributors should contact their MTS International sales representative for information about the repairs for their Multi- Tech product.

Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our International Technical Support department at +(763)717-5863. When calling the U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 717-5631 in the U.S.A. or email mtsrepair@multitech.com.

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused damages are billed on a time-plus-materials basis.

Replacement Parts

SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following addresses:

Mail:

SupplyNet, Inc.

 

614 Corporate Way

 

Valley Cottage, NY 10989

Phone:

800 826-0279

Fax:

914 267-2420

Email:

info@thesupplynet.com

Internet:

http://www.thesupplynet.com

Multi-Tech Systems, Inc. MultiConnect Serial-to-Serial Adapter User Guide (S000354B)

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Contents MultiConnect Adapter Trademarks RevisionsPatents World Headquarters Multi-Tech Systems, IncTable of Contents Applications Product Description SpecificationsProduct Description Types of Adapters Available Package ContentsHandling Precautions Specifications Functional Features LED IndicatorsActivity Lit when data is being transmitted or received Name DescriptionAttaching the MultiConnect to a Fixed Location InstallationConnecting the Cables Serial-to-Serial Adapter InstallationPin 6 Input Power Consumption Female Connector SignalRS-232 Multi-Tech Adapter Signal Male ConnectorPage Command Line Interface Application Examples Default Value Success Error Setting Country or Region Codes Using the CLITo code Too few argumentsIntroduction Flash UpgradeSerial Flash Upgrade Scenario Regulatory Information Appendix a Regulatory InformationMulti-Tech Warranty Statement Appendix B Warranty and ServiceRepair Procedures for International Distributors Index