Multi-Tech Systems MT56DSU-S manual Technical Support, Internet Site

Chapter 5 - Service & Warranty

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused damages are billed on a time-plus-materials basis.

5.2.3 Repair Procedures for International Distributors

Procedures for International Distributors of Multi-Tech products are on the distributor web site: www.multitech.com

5.2.4 Replacement Parts

SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected Multi- Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following addresses:

Mail: SupplyNet, Inc.

614 Corporate Way

Valley Cottage, NY 10989

Phone: 800 826-0279

Fax: 914 267-2420

Email: info@thesupplynet.com

Internet: http://www.thesupplynet.com

5.3Technical Support

Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, please call 800 972- 2439 (USA and Canada) or 763 785-3500 (international and local). Please have modem information available. You can also contact Technical Support by e-mail at the following addresses:

Country	Email	Telephone
U.S.A., Canada	tsupport@multitech.com	800 972-2439
France:	support@multitech.fr	+(33) 1-64 61 09 81
India:	support@multitechindia.com	+91 (124) 6340778
U.K.:	support@multitech.co.uk	+(44) 118 959 7774
Rest of world:	tsupport@multitech.com	+763 717-5863

Please note the status of the modem before contacting Technical Support. Status information can include the state of the LED indicators, screen messages, diagnostic test results, problems with a specific application, etc.

5.4Internet Site

Multi-Tech is a commercial provider on the Internet. Multi-Tech has a Web site at: www.multitech.com.

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