Multi-Tech Systems MT5634ZPW-PCI owner manual Introduction, Initial Checklist

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Owner’s Manual

Introduction

This chapter covers some common problems you may run into with your modem and how to solve them. Your MultiModemZPW-PCI was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection, or if you experience data loss or garbled characters during your connection, it is possible that the modem is defective. However, it is more likely that the source of your problem lies elsewhere. Always begin with the initial checklist to make sure all hardware is properly connected. Then review the common problems for recommendations on what to change.

Initial Checklist

Always begin with the following checklist to make sure all hardware is properly connected and that the modem is set up properly.

•Make sure you are running the Microsoft Windows 95 operating system. This modem will not run properly with other operating systems.

•Make sure the COM port you chose during setup matches the COM port set in your communications software. See Chapters 2 and 3.

•Check that the phone cord between the modem’s “LINE” jack and the wall jack is undamaged and firmly connected to both.

•If you connected a telephone to your modem, check that the phone cord between the modem’s “PHONE” jack and the telephone is undamaged and firmly connected to both.

•If you connected a microphone to your modem, check the connection of the microphone plug to the modem’s “MIC IN” jack.

•If you connected speakers to your modem, check the connection of the speaker plug to the modem’s “LINE OUT” jack.

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MT5634ZPW-PCI

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Contents Model Number MT5634ZPW-PCI Record of Revisions Revision Description Contents AT Commands, S-Registers and Result Codes Appendices Page Introduction and Description Congratulations General features include Fax What is in Your Modem Package? Peripheral Component Interconnect PCIHow to Use This Manual Introduction and DescriptionWarranty, Service, and Technical Support Typographic Conventions You type thisInstallation Introduction What You’ll NeedSafety Warnings Sound Card Considerations Install the MultiModemZPW-PCI into the Computer External Connections Line Phone Line OUT MICInstalling Drivers Is Your MultiModemZPW-PCI Ready for Use?Verifying Configuration Exit the System Properties sheetHow to Remove Your Old Modem from Windows Operating Your MultiModemZPW-PCI Software Configuration Simple OperationsTesting the MultiModemZPW-PCI’s Data Functions Select Start, Programs, Accessories, HyperTerminalIf you don’t know the file name Testing the MultiModemZPW-PCI’s FAX Functions Select Start, Programs, Accessories, WordPadMultiModemZPW-PCI’s Answering Machine Test Other Ways to Access Microsoft FaxTesting the MultiModemZPW-PCI’s Voice Function Loopback Testing MultiModemZPW-PCI’s Speakerphone TestInstallation MT5634ZPW-PCI AT Commands, S-Registers and Result Codes Configuring Communications Software AT Commands, S-Registers and Result Codes ∗ *70 is only used in the United States AT Commands Command +++ATCR Escape SequenceEnter Key Detect AT&Ts call card toneRepeat Last Command Communication Standard SettingCarrier Control DialEcho Command Mode Characters DS= n Dial Stored Telephone NumberEcho Online Data Characters Hook ControlMonitor Speaker Volume Monitor Speaker ModeInformation Request Modulation HandshakeReturn Online to Data Mode Result Codes Enable/Disable= n Set Register Value Read Register ValueModem Reset Result Code SelectionLong Space Disconnect Auto RetrainLoad Factory Default Settings Data Carrier Detect DCD ControlData Terminal Ready DTR Control 22bis Guard Tone ControlCommunications Mode Asynchronous Communications ModeSelf-Test Commands View Current ConfigurationStore Current Configuration Select Stored Configuration for Hard ResetStore Telephone Number \G n Modem Port Flow Control\Nn Error Correction Mode Selection \Tn Inactivity Timer\Qn Local Flow Control Selection \Vn Protocol Result CodeCommand %C n Data Compression Control +ES=6 Enable Synchronous Buffered ModeCommand %T94 Testing External RAM Data Calling ToneCommand %T125 Testing DSP 56K Code Version/Checksum RegistersS10 Register Unit Range Default Description S37 Register Unit Range Default Description S42 Result Codes Terse Verbose DescriptionDelayed MT5634ZPW-PCI Troubleshooting Initial Checklist Common Problems TroubleshootingModem Does Not Respond to Commands Troubleshooting Modem Dials But Cannot Make a Connection Troubleshooting Modem Disconnects While Online Data Is Being Lost Modem Cannot Connect When AnsweringFile Transfer Appears Slower Than It Should Be There Are Garbage Characters on the Monitor Fax and Data Software Won’t Run at the Same TimeWarranty, Service and Technical Support Limited Warranty Technical Support Recording Modem InformationMT5634ZPW-PCI Service Attn RepairMulti-Tech BBS Logging on to the Multi-Tech BBSDownloading a File If you know the file nameBulletins Reading a MessageLeaving a Message About CompuServe About the InternetAbout the Multi-Tech Fax-Back Service Appendices MT5634ZPW-PCI Appendices MT5634ZPW-PCI Canadian Limitations Notice Ringer Equivalence Number Compliance with Babt Requirements Figure A-1. Creepage and Clearance Distances European Low Voltage Directive MT5634ZPW-PCI Appendices Compliance with BS6789 .1 and Part Compliance with BS6328 PartEuropean Community Directives CE Australian and New Zealand Modem Warning Notice Command Default Permissible RangeRegister Default Permissible Range New Zealand Telecom Warning Notice Appendix B Technical Specifications Client-to-Server Data RatesError Correction Command Buffer Diagnostics Appendix C Ascii Conversion Chart Ctrl Code HEX DEC Code HEX DEC Code HEX DEC Code HEX DEC

MT5634ZPW-PCI specifications

The Multi-Tech Systems MT5634ZPW-PCI is a cutting-edge data communication solution, specifically designed for businesses and professional users requiring reliable connectivity. This PCI modem offers a host of impressive features, technologies, and characteristics that make it a preferred choice for various applications, ranging from internet access to remote station communications.

One of the standout features of the MT5634ZPW-PCI is its support for V.92 technology, enabling faster upload and download speeds compared to traditional modems. With a maximum theoretical throughput of 56 Kbps for downloads, and 48 Kbps for uploads, users can experience high-speed internet access for better efficiency and productivity. This modem also supports V.90 and V.34 protocols, ensuring compatibility with a wide range of existing infrastructure.

Another significant aspect of the MT5634ZPW-PCI is its integrated error correction and data compression technologies, which enhance the quality and speed of data transmission. With its support for MNP2-4 and V.42 error correction, users benefit from reduced data loss and improved communication reliability. Additionally, V.42bis data compression allows for more efficient use of the modem’s bandwidth, enabling users to transmit more data within the same timeframe.

The device is equipped with a PCI interface, ensuring easy installation into desktop systems, while the included drivers provide seamless integration with various operating systems, including Windows and Linux. This versatility makes the MT5634ZPW-PCI suitable for a range of applications, whether in desktops or specialized terminals.

Security is also a focal point with the MT5634ZPW-PCI, as it supports several protocols for secure data communication, including Caller ID, which allows users to screen incoming calls and only accept connections from known numbers.

In terms of design, the modem is compact and efficient, allowing it to fit easily into most standard PC cases. Its durability and reliable performance further increase its appeal for users who require a dependable communication solution.

Overall, the Multi-Tech Systems MT5634ZPW-PCI modem is a powerful, feature-rich device ideal for both professional and personal use. Its combination of high-speed capabilities, advanced technologies, and user-friendly design make it a standout choice for those seeking reliable data communication solutions.
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