Maintenance and Troubleshooting, Corrective Action

VIZIO VSB210WS User Manual

A = SPDIF compressed format detected.

B = SPDIF rate unsupported.

C = Overcurrent error occurred.

D = Thermal shutdown occurred.

The other indicators are not currently used for error indication. When an error occurs, the volume strip goes on solid except that the active error condition is flashing.

Corrective Action

-If Error A, SPDIF compressed format detected error occurs, configure the DVD player (or audio source device) audio output format setting to PCM or PCM stream. Otherwise, use the Analog RCA inputs from the audio source to the Sound Bar without configuration of the audio source device.

-If Error B, an unsupported sample rate is detected on the Optical (SPDIF) input, configure the ‘audio sample rate of the audio source device to be either 44.1 KHz or preferably 48KHz.

-If Error C, Overcurrent detection is indicated, reduce the volume setting of the Speaker Bar and Subwoofer temporarily, and turn the unit off for a short period and back on to reset the circuitry. If this indication continues to occur, then reduce the volume level for the particular source content being played.

-If Error D, Thermal shutdown, is indicated, turn off the Speaker Bar and verify the ventilation slots in the bar are clear, the bar has proper ventilation and is not being operated in an environment that is too hot. If these conditions exist, reduce the volume level for the particular source content being played.

-An error condition that is not detected or indicated by the LED error indications is distortion of audio. The Speaker Bar is designed for standard line-in level input signals which are a MAXIMUM 2 Volt RMS. The Speaker Bar is not intended to be connected to the output of an amplified audio source such as a Home Theater speaker output or MP3 Player headphone jack. Doing so may damage the Speaker Bar.

Chapter 7 Maintenance and Troubleshooting

Maintenance

Important

1.Make sure that the power cables are removed from their sockets before cleaning the Sound Bar or Sub-Woofer.

2.Do not use volatile solvent (such as toluene, rosin and alcohol) to clean the Sound Bar or Sub-Woofer. Such chemicals may damage the Sound Bar or Sub-Woofer housing.

Cleaning the Housing and Remote Control

1.Use a soft cloth for cleaning.

2.If the housing is seriously contaminated, use a soft cloth moistened with diluted neutral cleaner to clean the display. Wring water out of the cloth before cleaning to prevent water