Vizio VSB210WS user manual Vizio Return Policy

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maintenance and cleaning, are not covered by this limited warranty.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER, INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE AUDIO EQUIPMENT. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. This is the only warranty applicable; no one is authorized to extend or modify it or to grant any other warranty on VIZIO’s behalf.

Owner’s Responsibility

To ensure warranty service, keep the dated bill or sales receipt as evidence of the purchase date and location. This limited warranty applies only to original purchaser and is non-transferable.

Warranty service conditions are subject to change. For the latest Warranty Terms and Conditions and additional information regarding VIZIO’s Limited Product Warranty, please see complete details online at www.VIZIO.com.

VIZIO RETURN POLICY

VIZIO’s return policy allows for products purchased directly from VIZIO to be returned by the original purchaser during the initial thirty (30) day period following the date of purchase. A VIZIO return authorization number must first be obtained as provided below. The refund will be the purchase price actually paid by the purchaser less a ten percent (10%) restocking fee per each item returned. Shipping and handling are not refundable.

The return authorization number must first be obtained from VIZIO’s Customer Service by emailing CustomerSupport@VIZIO.com or by calling 949-428-2525, 6:00AM to 9:00PM Pacific Time, Monday through Friday, and 8:00AM to 4:00PM Pacific Time, Saturday and Sunday. Please note that holiday hours may vary. For up to date information, please visit www.VIZIO.com.

Products must be returned to the address specified by VIZIO Customer Service and must be shipped in the original packaging, with freight prepaid to VIZIO, and must be received in new and unused condition. The return authorization number must be included in the packaging. VIZIO reserves the right to assess fees for any damaged or missing parts in addition to the ten percent (10%) restocking fee.

Return authorization numbers are only valid for only fifteen (15) days from issuance. The customer is responsible for and must prepay all shipping charges and shall assume all risk of loss or damage to the product while in transit to VIZIO. If the product is returned to VIZIO (i) without a VIZIO return authorization number, and/or (ii) beyond the fifteen (15) day period, and/or (iii) without proper packaging, VIZIO retains the right to refuse delivery of such return or may return the unit to the customer at the customer’s expense and with no refund issued. This return policy does not apply to defective products. Please read VIZIO’s Limited Product Warranty for warranty terms and conditions.

WARRANTY REPAIR PROCEDURE

 

Warranty repair generally is performed on audio equipment which is determined to be economically repairable.

If VIZIO

Technical Support determines that a problem with an audio equipment unit may be within the terms and conditions of the VIZIO Limited Product Warranty and that repair may be economically performed, the customer will be provided with repair authorization number and shipping for repair instructions. The determination for performing the repair may be dependent upon the manufacturing defect and is at VIZIO’s option and sole discretion. Proof of purchase is required to confirm the product is within the one-year limited warranty period and meets the terms and conditions of the VIZIO Limited Product Warranty. The total approximate time for the repair process, which includes the repair diagnosis, obtaining the replacement part(s), and arranging

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www.VIZIO.com

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Contents Dear Vizio Customer Do not defeat the safety purpose of the grounded plug Important Safety InstructionsPage Opening the Package Package ContentsTable of Contents Preparing the HD Sound Bar System for Wall Mounting InstallationSubwoofer Basic Controls and Connections Rear Panel ConnectionsSound Bar Front LED Array Top Panel ButtonsVizio Remote key HD Sound Bar System HD Sound Bar System Remote ControlVizio Remote Control Precautions Remote Control RangeConnecting a TV Connecting EquipmentConnecting a Cable or Satellite Box Connecting a CD or DVD Player Connecting a VCR or Video Camera Connecting an MP3 PlayerConnecting an external Receiver/Amp Connecting a Computer HD Sound Bar System/Wireless Sub-Woofer Setup Pairing Setting UpOperation SRS TruVolumeSRS TruSurround HD Audio Adjustments C D E F G Error Detection / Corrective ActionCorrective Action Maintenance and TroubleshootingTelephone & Technical Support Troubleshooting GuideVizio FCC Class B Radio Interference Statement ComplianceMiscellaneous Information SpecificationsUL, FCC Vizio Limited Product Warranty Limited Product WarrantyVizio Return Policy Warranty Replacement Procedure Index