MaxTech V.34/V.42bis user manual Section Seven Support and Service, Appendix a Specifications

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communication software.

3.Make sure the data speed is not faster than your computer's capability. Most IBM compatibles are ca- pable of 19,200 bps under DOS and Windows. Operat- ing at higher speeds under Windows requires a faster CPU (386/486 or better), a high performance replace- ment Windows 3.1x comm.drv, or Windows 95.

Modem experiences bursts of errors or suddenly disconnects while communicating with a remote modem.

1.Make sure Call Waiting is turned off.

2.Make sure the phone line does not exhibit excess noise.

Modem exhibits poor voice record or playback.

1.Make sure the correct modem type is selected in the Voice/FAX software. Use “Generic Rockwell” or simi- lar selection.

Section Seven - Support and Service

In the unlikely event you experience difficulty in the use of this product, we suggest you: (1) consult the Troubleshooting section of this guide and (2) consult with your dealer. To obtain service for this product, follow the Return Merchandise Authorization Procedure as out- lined in the Warranty card.

Appendix A - Specifications

Communication Std. V.34, V.32bis, V.32, V.29, V.27ter,

 

V.22bis, V.23, V.22, V.21, V.17,

 

Bell212/103

Data Compression: V.42bis/MNP5

Error Correction:

V.42/MNP2-4

Host Interface:

16 bit PC bus

COM ports:

1, 2, 3, 4

IRQ lines:

3, 4, 5, 7, 9, 10, 11, 12, 15

FAX Group:

Group III Send/Receive Standard

FAX Command set: EIA/TIA-578 Service Class 1, EIA/

 

TIA-SP2388 Service Class 2

Transmit level:

-11 dBm +/- 1 dB

Receiver Sensitivity: -39 dBm (V.34); -43 dBm (all other protocols)

UART:16550 compatible

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Contents MAN080 Rev SF-1128HV/R16-PnP Contents Unpacking Your Modem Section Two InstallationInstall Windows Section One IntroductionExpansion Slots Hardware InstallationBack Plate Configuring in Windows Hardware Configuration Plug and PlayReplace the computer cover and plug in your com- puter Configuring in a Non-Plug and Play System Configuring in a Plug and Play System without WindowsSoftware Installation and Configuration Using Your Modem Testing Your Modem After InstallationWhere To Go From Here Basic AT Commands Section Three AT Command SetExecuting Commands Command StructureEnable Autoscan mode Commands are not echoedCommands are echoed Low speaker volumeExtended AT Commands CTS operates per flow control Force DSR Signal High onPower on or reset Disable auto-retrainMNP/V.42/V.42bis Commands Fax Class 2 Commands Fax Class 1 CommandsSection Four S Registers Voice CommandsS Registers Register Function Range/units DefaultModem does not respond to commands Section Six TroubleshootingSection Five Result Codes High pitch tone is heard whenever you answer the phone Modem does not dialModem dials but does not connect Modem makes a connection but no data appears on your screenAppendix a Specifications Section Seven Support and ServiceModem exhibits poor voice record or playback Appendix C Notices Appendix B Speaker Type SelectionFCC Compliance DOC Compliance Information FCC Class B StatementUL Notice