Using the 20DS – Page 7
Transferring Calls
After answering a call, you can transfer it to any extension (or group of extensions) set under a DSS key.
To make an unannounced transfer:
1.Whilst talking to the caller, press the DSS key for the required extension or group of extensions.
2.Press ANSWER RELEASE on your phone or replace the handset.
To make an announced transfer:
1.Whilst talking to the caller, press HOLD and then the DSS key for the required extension or group of extensions.
2.When answered, ask if they wish to accept the call.
–If "yes", press ANSWER RELEASE on your phone.
–If "no", press HOLD to return to the held call.
Picking up Calls - Fast Green/Red Flash
Fast flashing BLF lamps indicate calls waiting.
–A fast flashing red lamp indicates a call ringing the extension or group of extensions set under that DSS key.
–A fast flashing green lamp indicates an incoming call on a line.
To pickup the call:
1. Press the DSS key.
2. Continue the call using handsfree or lift the handset.
38DHB0002UKCN – Issue 3 March 2000 | INDeX 20DS User's Guide |