LevelOne VOI-9300 user manual Hotline Applications, Example

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Procedures: From 202 IP Phone,

 

 

Dial 1602 -> 1 (set forward) -> 2 (busy forward)-> 203# -> 1

 

 

(submit) -> hang up.

 

 

 

 

 

To play & to delete the voicemails for the current IP phone

 

 

extension number.

1603

Play Voicemail for

Example: To hear the first voice message and delete

Current Extension

message afterward, and to hear the following voice message

 

 

 

and delete afterward for extension 203.

 

 

Procedures: From 203 IP Phone,

 

 

Dial 1603 -> 1 -> 7 -> 6 -> 7 -> # to hang up.

 

 

 

 

 

To play & to delete the voicemails for the other IP phone

 

 

extension number.

1604

Play Voicemail for

Example: To hear the voicemail of extension 203 from

Other Extension

extension 200

 

 

 

Procedures: From 200 IP Phone,

 

 

Dial 1604 -> 203 -> 123456(password of extension 203) ->1

 

 

-> 7 -> 6 -> 7 -> # to hang up.

 

 

 

1650

Conference Room1

Hotline number of Conference Room1

 

 

 

1651

Conference Room2

Hotline number of Conference Room2

 

 

 

1701

Queue1

Hotline number of Queue1

 

 

 

1702

Queue2

Hotline number of Queue2

 

 

 

1703

Queue3

Hotline number of Queue3

 

 

 

1704

Queue4

Hotline number of Queue4

 

 

 

Hotline Applications

Example:

A customer calls into Operator and wants to talk to the IP extensions 203, but the 203 user are not near the phone.

Procedures for Operator:

(1)Call Parking for the incoming call

(2)IP Broadcasting for the 203 user

(3)The 203 user may pickup any IP phone and dial 701 to take the waiting call

Example:

If the IP PBX prompts an incoming call with the prompt message “Press 1 for customer service, Press

2007-11-21

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Contents SIP IP PBX Table of Content SystemSwitchboard Auto Attendant Settings Introduction OverviewFeatures Packing Content Interface Connectors Installations IP PBX Configurations by Web Browser WAN & LAN Network IP Address and Mask2007-11-21 Network Network StatusLAN Setting WAN Settings2007-11-21 Ddns Settings Dhcp Server2007-11-21 VPN Settings VPN Client Configuration for Openvpn System SIP PortRate Settings DMZ SettingsTrust Host Music on Hold Hot Lines Detailed Descriptions for Hotline Function Numbers Hotline Functions Descriptions NumbersHotline Applications Example2007-11-21 2007-11-21 Admin Account USB Disk Setting Voicemail Setting Time-Zone Setting SSL for GmailIncoming Calls Settings Calls from FXO portsCalls from VoIP You may also press the icon to modify the setting You may press the icon to delete this setting Access Number 2007-11-21 Outgoing Call Outgoing Calls via FXO ports2007-11-21 Outgoing Calls via VoIP 2007-11-21 SwitchBoard Auto Attendant Settings Operator SettingsPrompt Message Auto Attendant Users Management Single User Account Opening → Add User Group Users Account Opening→ Add UsersBindings User Information Update Delete User AccountsFunction Settings 2007-11-21 User List Advanced Settings Phone Auto ConfigOn-Line User List 2007-11-21 Queue Settings Voice Conference Rooms 2007-11-21 2007-11-21 Network Parameter Support Tag-based Vlan 802.1P/802.1QCaller ID Call Detail Records Query System Call Records queryBy Month By Time User Call Records Upgrade & Reboot User information Export & ImportSystem Upgrade RebootApplications Applications of IP PBX under Firewall with DMZApplications of IP PBX with Adsl