8.5.3 Auto Attendant
Auto Attendant will handle all the incoming calls when no one can answer in the company.
There are two ways for attendant. The first one is Prompt with playing answering prompt messages, and the second one is Phone with direct transfer to the phone number.
Prompt : An answering prompt message will be played to answer the incoming call. Make sure the answering message is uploaded and chosen. The IP PBX provides many options for time durations. If the time durations are not set, the handling incoming call will be always effective.
Phone : All the incoming calls will be transferred to the preset phone number. The phone number can be either extension number or PSTN number.
Attend Way : You can select the attend way is prompt or phone.
Promot File : If you selected the prompt way . You can choose one prompt file to be use .
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